I'm a strategic Learning and Development leader with 20+ years of experience designing audit-ready, trauma-informed, and AI-powered learning ecosystems across government, nonprofit, and certification sectors. I have a proven track record translating complex regulatory and policy frameworks into scalable training programs that meet regulatory, ethical, and accessibility standards. I collaborate with stakeholders to translate policy mandates into engaging, accessible content and to build scalable, compliant training across multiple platforms. I leverage AI-powered workflows to accelerate design, QA, media production, and assessment development, while prioritizing learner safety, DEI-aligned outcomes, and measurable impact.

I'm a strategic Learning and Development leader with 20+ years of experience designing audit-ready, trauma-informed, and AI-powered learning ecosystems across government, nonprofit, and certification sectors. I have a proven track record translating complex regulatory and policy frameworks into scalable training programs that meet regulatory, ethical, and accessibility standards. I collaborate with stakeholders to translate policy mandates into engaging, accessible content and to build scalable, compliant training across multiple platforms. I leverage AI-powered workflows to accelerate design, QA, media production, and assessment development, while prioritizing learner safety, DEI-aligned outcomes, and measurable impact.

Available to hire

I’m a strategic Learning and Development leader with 20+ years of experience designing audit-ready, trauma-informed, and AI-powered learning ecosystems across government, nonprofit, and certification sectors. I have a proven track record translating complex regulatory and policy frameworks into scalable training programs that meet regulatory, ethical, and accessibility standards.

I collaborate with stakeholders to translate policy mandates into engaging, accessible content and to build scalable, compliant training across multiple platforms. I leverage AI-powered workflows to accelerate design, QA, media production, and assessment development, while prioritizing learner safety, DEI-aligned outcomes, and measurable impact.

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Work Experience

Senior Learning Designer & LMS Administrator at Voice Found
June 1, 2019 - Present
Led instructional architecture for a federal CSA prevention initiative and trauma-informed life skills education. Served as instructional design lead from inception to post-launch QA, partnering with stakeholders and facilitators to align training with policy mandates and learner safety. Developed and administered TalentLMS workflows—segmenting courses by role and region for accurate reporting, while automating module enrollment via LMS tagging and compliance matrices. Ensured accessibility, WCAG 2.1 compliance, and DEI-aligned instructional standards across materials.
Senior Instructional Designer at Professional Home Builders Institute (PHBI)
April 1, 2022 - October 1, 2025
Led the design, QA, and multi-regional rollout of a CSA A440.4-compliant Fenestration Installation certification program, expanding from a 20-hour to a 50-hour course to meet provincial regulatory codes. Built multi-pathway instructional frameworks for climate zones and jurisdictions (e.g., BC, Alberta). Implemented a full QA documentation system across Rise 360/Storyline, improving versioning accuracy and SME collaboration. Designed AI-enhanced assessment and content creation workflows that reduced development time by over 60% and operationalized AI across instructional design for research synthesis, storyboard drafting, media creation, and version-controlled process documentation.
Instructional Designer at University of New Brunswick – Faculty of Nursing
September 1, 2019 - March 1, 2022
Developed simulation-based, bilingual training for clinical and cultural communication, patient safety, and mental health support. Designed and deployed a 12-hour faculty development program aligned with the Community of Inquiry framework. Produced LMS-ready modules in Storyline and Brightspace, including scenario-driven assessments and multimedia case studies. Conducted QA and LMS uploads for all digital assets, ensuring accessibility, bilingual parity, and medical terminology accuracy.
Instructional Design Specialist at Yorkville University
December 1, 2017 - March 1, 2018
Converted Master Syllabi into fully online courses using Moodle while maintaining academic integrity and instructional alignment. Performed QA, formatting, and accessibility checks to ensure compliance with internal standards and external audit expectations.
Instructional Designer at NSF GFTC – Guelph, ON
April 1, 2015 - July 1, 2016
Designed and implemented learning for global food safety standards, including GMP, HACCP, and compliance marketing frameworks. Partnered with SMEs to translate technical policies and international regulations into accessible, multilingual online modules. Supported LMS readiness with detailed storyboards, knowledge checks, and regulatory verification across jurisdictions; ensured all eLearning modules were audit-ready and translation-ready.
Learning Design Consultant at New Brunswick Community College (NBCC) – Corporate & Continuing Education
November 1, 2013 - August 1, 2014
Designed fully asynchronous online courses using Adobe Captivate and LMS v5.01 with applied QA and accessibility protocols. Conducted SME interviews and legal scenario mapping to ensure alignment with occupational standards and compliance outcomes; produced detailed storyboards and LMS testing packages for interoperability and learner success.
Instructional Designer at Department of National Defence (DND) – Canadian Armed Forces | CFB Gagetown
January 1, 2010 - September 1, 2013
Designed simulation-ready, bilingual content for logistics, leadership, and operations training at national defense schools. Collaborated with military SMEs and the Federal Translation Bureau to maintain security-cleared documentation and content fidelity. Delivered version-controlled instructional documents suitable for audit, compliance review, and multi-year refresh cycles; supported deployment of interactive simulations and assessments aligned with operational standards and learner safety.
Senior Learning Specialist at PSS World Medical – Jacksonville, FL
August 1, 2000 - August 1, 2007
Designed and launched over 40 enterprise training programs across compliance, HR, sales, and onboarding. Implemented and administered the Docent LMS, delivering learning at scale to 5,000+ employees. Collaborated with legal and compliance teams to ensure 100% mandatory training completion within 30 days of launch; introduced early QA systems and department-wide style guides to streamline instructional development and consistency.
Faculty – Network & IT Instruction at American Intercontinental University & Professional Institute of Applied Technology
January 1, 1999 - December 31, 2000
Taught CompTIA A+ and Microsoft NT 4.0 certification programs to adult learners entering the tech workforce. Integrated hands-on labs, real-world case studies, and systems assessments; designed and configured custom lab infrastructure to simulate real-world network environments.

Education

Master of Information Technology in Education at Dalhousie University
January 11, 2030 - January 14, 2026
Bachelor of Arts at St. Thomas University
January 11, 2030 - January 14, 2026
AI Accelerator for L&D (Certificate) at Artha Learning
January 11, 2030 - January 14, 2026
Advanced Generative AI Prompting at University of Colorado Boulder
January 11, 2030 - January 14, 2026
Instructional Systems Design Certificate at University of North Florida
January 11, 2030 - January 14, 2026
Web-Based Training Certificate at University of North Florida
January 11, 2030 - January 14, 2026
Mental Health First Aid – Youth at Canadian Mental Health Association
January 11, 2030 - January 14, 2026
Train-the-Trainer for Virtual ILT at Computer Associates
January 11, 2030 - January 14, 2026
MOOCs: Learning to Learn Online & Technology-Enabled Learning at Athabasca University
January 11, 2030 - January 14, 2026

Qualifications

AI Accelerator for L&D (Certificate)
January 11, 2030 - January 14, 2026
Advanced Generative AI Prompting
January 11, 2030 - January 14, 2026
Instructional Systems Design Certificate
January 11, 2030 - January 14, 2026
Web-Based Training Certificate
January 11, 2030 - January 14, 2026
Mental Health First Aid – Youth
January 11, 2030 - January 14, 2026
Train-the-Trainer for Virtual ILT
January 11, 2030 - January 14, 2026
MOOCs: Learning to Learn Online & Technology-Enabled Learning
January 11, 2030 - January 14, 2026

Industry Experience

Education, Government, Non-Profit Organization, Professional Services
    paper University of New Brunswick (UNB): Transitioning to Teaching Online View Course

    This self-paced faculty development module was designed in Articulate Rise to support instructors transitioning to online teaching environments. It introduces essential frameworks such as the Community of Inquiry (CoI) and offers practical strategies for building presence, facilitating engagement, and delivering assessments in asynchronous settings. Throughout the module, structured examples, interactive activities, and downloadable planning templates guide users through the instructional design process for remote learning.

    The course is grounded in adult learning theory and accessible design principles. I developed user personas representing diverse faculty digital literacy levels and created interactive flows that aligned with their needs. I also employed modular chunking, plain language, and visual consistency to reduce cognitive load. This project demonstrates my ability to scaffold complex pedagogical content into actionable, inclusive learning pathways.

    Course link: https://www.twine.net/signin