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I am a results-driven professional specializing in payment analysis and fraud prevention, with extensive experience helping fintech and platform companies protect users and maintain trust. I excel at negotiating, resolving conflicts, leading cross-functional teams, and implementing internal policies and ERPs to reduce operational risk while delivering a smooth user experience.…

Piero Mangani

Data Analyst, Data Scientist, Project Manager, +2

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I am a results-driven professional specializing in payment analysis and fraud prevention, with extensive experience helping fintech and platform companies protect users and maintain trust. I excel at negotiating, resolving conflicts, leading cross-functional teams, and implementing internal policies and ERPs to reduce operational risk while delivering a smooth user experience.…

Available to hire

I am a results-driven professional specializing in payment analysis and fraud prevention, with extensive experience helping fintech and platform companies protect users and maintain trust.

I excel at negotiating, resolving conflicts, leading cross-functional teams, and implementing internal policies and ERPs to reduce operational risk while delivering a smooth user experience.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

Italian

Fluent

Work Experience

Payments and Digital Security Payment Abuse Analyst at Ebury

November 1, 2018 - February 1, 2021

Investigation and resolution of payment service violations, fraud and spam; managed escalations related to fraud; analyzed identity theft reports; reviewed content under SLAs; collaborated with product and engineering teams to enhance site integrity; verified payment statuses on banking platforms; educated users on platform security; monitored and moderated inappropriate content; coordinated internal policy changes and tool improvements.

Trust & Safety / Payments & Digital Security Analyst at Airbnb

December 1, 2014 - October 1, 2018

Proactive protection of community and brand; management of escalated user disputes and issue resolution; investigation of incidents and application of internal policies; user education on platform security; monitoring and moderation of inappropriate content; collaboration with policy and tool improvements.

Fraud & Abuse Analyst (Payments) at LinkedIn

November 1, 2018 - February 1, 2021

Investigation and resolution of terms of service violations, fraud, and spam; management of internal escalations related to fraud issues and content disputes; analysis of identity theft reports to identify trends; SLA-compliant review of reported content; collaboration with product and engineering teams to enhance site integrity; coordination with policy managers on policy changes and sessions.