I am a seasoned administration and operations professional with a proven track record in end-to-end administrative, HR, sales, events and multichannel customer service. I excel at coordinating teams, managing high-responsibility roles, and driving operational excellence across diverse industries. From property management and content coordination to administrative support and client service, I thrive in fast-paced environments where attention to detail, clear communication and proactive problem-solving matter. I’m fluent in Spanish and Romanian, with advanced English, and I’m passionate about delivering exceptional results and building strong partnerships.

Bianca Manghinita

I am a seasoned administration and operations professional with a proven track record in end-to-end administrative, HR, sales, events and multichannel customer service. I excel at coordinating teams, managing high-responsibility roles, and driving operational excellence across diverse industries. From property management and content coordination to administrative support and client service, I thrive in fast-paced environments where attention to detail, clear communication and proactive problem-solving matter. I’m fluent in Spanish and Romanian, with advanced English, and I’m passionate about delivering exceptional results and building strong partnerships.

Available to hire

I am a seasoned administration and operations professional with a proven track record in end-to-end administrative, HR, sales, events and multichannel customer service. I excel at coordinating teams, managing high-responsibility roles, and driving operational excellence across diverse industries.

From property management and content coordination to administrative support and client service, I thrive in fast-paced environments where attention to detail, clear communication and proactive problem-solving matter. I’m fluent in Spanish and Romanian, with advanced English, and I’m passionate about delivering exceptional results and building strong partnerships.

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Experience Level

Expert
Intermediate
Intermediate

Language

Spanish; Castilian
Fluent
English
Advanced
Romanian, Moldavian, Moldovan
Fluent

Work Experience

Realtor at Elephant Real Estate
January 1, 2025 - Present
Administrative and commercial support for sales and rental operations. Preparation and control of contractual documentation and case files. Coordination of viewings, agendas and follow-up with clients and property owners.
Content Manager / Administrative Support at ESP Digital Ltd
January 1, 2022 - January 1, 2022
Coordination of the content department and operational support to management. Management of editorial calendars, deliverables and quality control. Invoicing, payment control and customer support via email.
City Manager at Help Barcelona
January 1, 2019 - January 1, 2021
Administrative, operational and financial management of a portfolio of 30+ properties. Property acquisition, negotiation and direct relationship with owners and partners. Control of invoicing, payments, outstanding balances, expenses and adjustments. Preparation of monthly performance and KPI reports. Coordination of operational teams, front desk staff and external suppliers. HR responsibility: recruitment, shift planning and labor control. Multichannel customer service and resolution of complex incidents.
Administrative Support Specialist at Game Point Center
January 1, 2017 - January 1, 2018
Full administrative and HR management of an 18-person team. Scheduling, hiring, performance follow-up and labor administration. Responsibility for sales and events: bookings, large groups and logistics coordination. Customer service, supplier negotiation and direct support to management.
Customer Service & Sales at Vueling Airlines
January 1, 2016 - January 1, 2016
Handling reservations, changes and incidents in high-pressure environments.
Store Manager – Retail at Donnaly.com
January 1, 2008 - January 1, 2010
Full store management, team leadership and stock control.

Education

Continuous training (FEMXA): Administration, HR, Invoicing, Digital Marketing and SEO at FEMXA
January 11, 2030 - January 14, 2026

Qualifications

Degree in Business Studies
January 11, 2030 - January 14, 2026
Professional Certificate in Tourism
January 11, 2030 - January 14, 2026
Degree in Business Studies
January 11, 2030 - January 14, 2026
Professional Certificate in Tourism
January 11, 2030 - January 14, 2026
Continuous training (FEMXA): Administration, HR, Invoicing, Digital Marketing and SEO
January 11, 2030 - January 14, 2026

Industry Experience

Real Estate & Construction, Professional Services, Retail