I am Muhammad Faiziq Balchie, a dynamic and forward-thinking operational leader with a solid foundation in IT support, data management, and cross-functional collaboration. I have a proven track record of building scalable processes, optimizing databases, and aligning day-to-day operations with long-term business goals. I excel at leading teams, implementing efficient workflows, and driving measurable impact across finance, operations, and design. I enjoy empowering people, embracing innovation, and delivering results that help organizations grow sustainably. My blend of technical expertise and strategic management enables me to streamline workflows, improve efficiency, and foster a productive work culture that supports continuous improvement and growth.

MUHAMMAD FAIZIQ BALCHIE

I am Muhammad Faiziq Balchie, a dynamic and forward-thinking operational leader with a solid foundation in IT support, data management, and cross-functional collaboration. I have a proven track record of building scalable processes, optimizing databases, and aligning day-to-day operations with long-term business goals. I excel at leading teams, implementing efficient workflows, and driving measurable impact across finance, operations, and design. I enjoy empowering people, embracing innovation, and delivering results that help organizations grow sustainably. My blend of technical expertise and strategic management enables me to streamline workflows, improve efficiency, and foster a productive work culture that supports continuous improvement and growth.

Available to hire

I am Muhammad Faiziq Balchie, a dynamic and forward-thinking operational leader with a solid foundation in IT support, data management, and cross-functional collaboration. I have a proven track record of building scalable processes, optimizing databases, and aligning day-to-day operations with long-term business goals. I excel at leading teams, implementing efficient workflows, and driving measurable impact across finance, operations, and design.

I enjoy empowering people, embracing innovation, and delivering results that help organizations grow sustainably. My blend of technical expertise and strategic management enables me to streamline workflows, improve efficiency, and foster a productive work culture that supports continuous improvement and growth.

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Language

English
Fluent

Work Experience

IT Support at PT Bumi Indonesia (Freelance)
February 1, 2020 - April 30, 2022
Installed and configured computer hardware, software, systems, networks, printers and scanners. Responsible for analyzing, troubleshooting and evaluating technology issues. Managed and stored data using computers, software, databases, networks, and servers. Skilled in using a computer to help others with technical equipment and software in a company.
Chief Operating Officer at PT Aksindo Cipta Talenta
March 1, 2023 - May 31, 2025
Developed comprehensive management systems for Finance, Operations, and Design departments. Maintained and optimized databases to ensure peak performance and reliability. Managed and tracked company assets effectively. Established and maintained a recruitment system for new candidates, ensuring an efficient and effective hiring process. Played a key role in implementing new operational workflows. Dynamic and forward-thinking Operational Leader with a solid foundation in IT Support and over a year of experience driving operational excellence. Renowned for leveraging logical IT-based thinking to streamline workflows, optimize team performance, and implement scalable systems.
IT GA & MR at PT Rafexindo Berkah Semesta
June 1, 2025 - December 31, 2025
Developed and implemented internal SOPs, including management systems, customer service, and efficient, measurable sales processes. Supervised team performance, provided basic technical training on fire extinguishers and safety equipment, and promoted a professional, productive work culture. Managed technology systems integration, including MikroTik and IndiBiz, to support company networking and operational infrastructure.

Education

Bachelor of Computer Science at Raharja University
January 11, 2030 - January 14, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Education, Media & Entertainment