I am an experienced administrative professional with a strong background in office management, document organization, and strategic support. I excel at budgeting, data entry, and maintaining efficient workflows. I am proficient with Microsoft Office tools, enjoy coordinating multiple tasks, and am committed to delivering reliable administrative assistance in dynamic environments. I am fluent in English and have intermediate German skills, and I thrive in roles that require careful record keeping and collaborative problem solving.

I am an experienced administrative professional with a strong background in office management, document organization, and strategic support. I excel at budgeting, data entry, and maintaining efficient workflows. I am proficient with Microsoft Office tools, enjoy coordinating multiple tasks, and am committed to delivering reliable administrative assistance in dynamic environments. I am fluent in English and have intermediate German skills, and I thrive in roles that require careful record keeping and collaborative problem solving.

Available to hire

I am an experienced administrative professional with a strong background in office management, document organization, and strategic support. I excel at budgeting, data entry, and maintaining efficient workflows. I am proficient with Microsoft Office tools, enjoy coordinating multiple tasks, and am committed to delivering reliable administrative assistance in dynamic environments. I am fluent in English and have intermediate German skills, and I thrive in roles that require careful record keeping and collaborative problem solving.

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Experience Level

Language

English
Fluent
German
Advanced

Work Experience

Assistant Director at Umbuso & Sanierung Heinrich Greil
May 1, 2018 - Present
In my role at Umbuso & Sanierung Heinrich Greil, I managed various administrative tasks, coordinated budgeting and scheduling, and worked collaboratively with team members to ensure efficient operations. My responsibilities included preparing reports and aiding in project planning and execution.
Mobile Worker at Premiere People Employment Agency
November 1, 2012 - December 31, 2012
As a mobile worker, I enhanced customer satisfaction through effective communication and timely support. My role involved managing logistics and ensuring the accurate delivery of services.
Waitress at Holiday Inn Hotel
May 1, 2005 - May 31, 2006
I provided high-quality service to guests, ensuring their dining experience was pleasant. My work involved managing orders and assisting with various customer service initiatives.
Waitress at Chrismark Hotel
December 1, 2004 - December 31, 2004
At Chrismark Hotel, I focused on customer service, helping guests with menu selections and ensuring their needs were met throughout their stay.
Assistant Director at Umbau & Sanierung Heinrich Grehl
August 1, 2016 - January 31, 2017
Assisted with planning and implementing strategies to improve operational efficiency; managed budgeting processes and monitored expenses; tracked progress toward objectives; organized and filed documents to maintain accurate and accessible records. Provided support with events, guest services, packing parcels, printing books, and setting up for various engagements.
Assistant Director at Umbau & Sanierung Heinrich Grehl
May 1, 2018 - Present
Continued responsibilities in project oversight and coordination; supported planning, monitoring and reporting for multiple projects.
Mobile Worker at Premier People Employment Agency
November 1, 2012 - November 30, 2012
Provided flexible staffing support, assisting with operational tasks and client coordination.
Waitress at Chrismar Hotel
January 1, 2004 - December 31, 2004
Served guests and supported hospitality operations in Lusaka.

Education

MSc in International Management at Teesside University
January 1, 2014 - December 31, 2015
Bachelors Degree in Business Administration at University of Hertfordshire
January 1, 2010 - December 31, 2013
Post Graduate Certificate in Education at Teesside University
January 1, 2012 - December 31, 2012
Secondary Education at Samfya Secondary School
January 1, 1996 - December 31, 2002
MSc in International Management at Teesside University
January 1, 2014 - December 31, 2015
Bachelor's Degree in Business Administration at University of Hertfordshire
January 1, 2010 - December 31, 2013
Postgraduate Certificate in Professional Development at Teesside University
January 1, 2014 - December 31, 2015
General Certificate of Education at Samfya Secondary School
January 1, 1996 - December 31, 2000

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services, Education, Media & Entertainment