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I'm Derrick Beke, a transitioning IT professional and U.S. Marine Corps veteran with hands-on training in cybersecurity, system troubleshooting, and device repair. I'm completing a comprehensive IT program and earning CompTIA certifications (A+, Network+, Security+) to deepen my technical foundation and help desk skills. I excel at diagnosing hardware/software issues, maintaining mobile devices, and delivering friendly, end-user support. My military background has sharpened discipline, attention to safety, and a strong commitment to customer-focused service as I pursue Help Desk Technician and IT Support roles.…I'm Derrick Beke, a transitioning IT professional and U.S. Marine Corps veteran with hands-on training in cybersecurity, system troubleshooting, and device repair. I'm completing a comprehensive IT program and earning CompTIA certifications (A+, Network+, Security+) to deepen my technical foundation and help desk skills. I excel at diagnosing hardware/software issues, maintaining mobile devices, and delivering friendly, end-user support. My military background has sharpened discipline, attention to safety, and a strong commitment to customer-focused service as I pursue Help Desk Technician and IT Support roles.

Derrick Beke

Web Developer, Programmer, Data Scientist, +2

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I'm Derrick Beke, a transitioning IT professional and U.S. Marine Corps veteran with hands-on training in cybersecurity, system troubleshooting, and device repair. I'm completing a comprehensive IT program and earning CompTIA certifications (A+, Network+, Security+) to deepen my technical foundation and help desk skills. I excel at diagnosing hardware/software issues, maintaining mobile devices, and delivering friendly, end-user support. My military background has sharpened discipline, attention to safety, and a strong commitment to customer-focused service as I pursue Help Desk Technician and IT Support roles.…I'm Derrick Beke, a transitioning IT professional and U.S. Marine Corps veteran with hands-on training in cybersecurity, system troubleshooting, and device repair. I'm completing a comprehensive IT program and earning CompTIA certifications (A+, Network+, Security+) to deepen my technical foundation and help desk skills. I excel at diagnosing hardware/software issues, maintaining mobile devices, and delivering friendly, end-user support. My military background has sharpened discipline, attention to safety, and a strong commitment to customer-focused service as I pursue Help Desk Technician and IT Support roles.

Available to hire

I’m Derrick Beke, a transitioning IT professional and U.S. Marine Corps veteran with hands-on training in cybersecurity, system troubleshooting, and device repair. I’m completing a comprehensive IT program and earning CompTIA certifications (A+, Network+, Security+) to deepen my technical foundation and help desk skills.

I excel at diagnosing hardware/software issues, maintaining mobile devices, and delivering friendly, end-user support. My military background has sharpened discipline, attention to safety, and a strong commitment to customer-focused service as I pursue Help Desk Technician and IT Support roles.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Delivery Associate at Amazon

February 1, 2025 - Present

Operate handheld scanners and route optimization software to complete daily delivery schedules. Maintain delivery logs and electronic records using company software. Provide customer support while ensuring secure handling of packages and adherence to safety and operational standards.

Independent Contractor at Uber Eats

January 1, 2020 - January 1, 2025

Utilized mobile applications and navigation systems for optimized deliveries. Maintained customer satisfaction and accurate transaction records. Managed driver app settings, payment systems, and performance reports.

Delivery Driver at FedEx Express/Ground

January 1, 2021 - January 1, 2022

Operated handheld delivery scanners for tracking and route management. Used fleet management tools to monitor vehicle performance and compliance. Ensured timely and secure package delivery.

Security Guard at Securitas Security Services

January 1, 2022 - Present

Operated surveillance systems and alarm monitoring tools. Managed access control for personnel and vehicles at restricted sites. Documented incidents and ensured compliance with security protocols.

Infantry at United States Marine Corps

January 1, 2019 - January 1, 2024

Maintained accountability of sensitive equipment and technology. Applied troubleshooting skills under high-pressure conditions. Developed discipline, teamwork, and leadership in mission-critical environments.