I'm a highly organised professional with extensive experience in running hospitality and tourism businesses, training, and operations. I excel at building practical systems, maintaining accurate records, and delivering high-quality results through clear communication and structured processes. I'm seeking flexible, remote or hybrid roles where accuracy, organisation, and problem-solving are valued, and I can contribute independently while following established guidelines.

Suzanne Louise Miller

I'm a highly organised professional with extensive experience in running hospitality and tourism businesses, training, and operations. I excel at building practical systems, maintaining accurate records, and delivering high-quality results through clear communication and structured processes. I'm seeking flexible, remote or hybrid roles where accuracy, organisation, and problem-solving are valued, and I can contribute independently while following established guidelines.

Available to hire

I’m a highly organised professional with extensive experience in running hospitality and tourism businesses, training, and operations. I excel at building practical systems, maintaining accurate records, and delivering high-quality results through clear communication and structured processes.

I’m seeking flexible, remote or hybrid roles where accuracy, organisation, and problem-solving are valued, and I can contribute independently while following established guidelines.

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Language

English
Fluent

Work Experience

Independent Business Owner at Pitch & Canvas Ltd
July 1, 2004 - Present
Founded and managed multiple hospitality and tourism businesses. Planned, organised, and maintained accurate records and documentation. Reviewed data, processes, and workflows to ensure consistency and quality. Worked independently to meet operational, financial, and customer deadlines. Developed practical problem-solving, decision-making, and project management skills.
Senior Training Consultant at HBOS
January 1, 2000 - July 1, 2004
Managed and delivered structured training and change projects. Created, reviewed, and evaluated documentation and learning materials. Ensured accuracy, clarity, and consistency across large teams. Oversaw delivery against defined standards and objectives.
Training Consultant at Bank of Scotland
January 1, 1996 - January 1, 2000
Delivered guideline-based training on systems, processes, and product knowledge. Assessed understanding, performance, and accuracy across teams.
Sales & Management Roles at NWF Fuels; Knight Fuels Ltd; Bank of Scotland
January 1, 1990 - January 1, 1996
Early career in sales and management across multiple organisations, focusing on sales execution, customer relationships, and team collaboration.

Education

GCSEs and A-Levels at Bishop Heber High School, Malpas
January 11, 2030 - January 14, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Financial Services, Travel & Hospitality, Professional Services