I am a recruitment professional based in East London, South Africa, with a Bachelor of Social Sciences and a Postgraduate Diploma in Project Management. I specialize in IT and technical sourcing, partnering with recruiters and hiring managers to understand talent needs and deliver exceptional candidates. I combine structured processes with a personable approach to turn opportunities into successful placements, while also supporting administration and client interactions with a keen eye for detail. Beyond recruitment, I bring solid office and customer service experience, including learnerships and contact centre roles. I am committed to continuous learning, strong communication, and delivering value to both clients and candidates through efficient workflows and thoughtful follow-up.

Chrizelle Nayanah

I am a recruitment professional based in East London, South Africa, with a Bachelor of Social Sciences and a Postgraduate Diploma in Project Management. I specialize in IT and technical sourcing, partnering with recruiters and hiring managers to understand talent needs and deliver exceptional candidates. I combine structured processes with a personable approach to turn opportunities into successful placements, while also supporting administration and client interactions with a keen eye for detail. Beyond recruitment, I bring solid office and customer service experience, including learnerships and contact centre roles. I am committed to continuous learning, strong communication, and delivering value to both clients and candidates through efficient workflows and thoughtful follow-up.

Available to hire

I am a recruitment professional based in East London, South Africa, with a Bachelor of Social Sciences and a Postgraduate Diploma in Project Management. I specialize in IT and technical sourcing, partnering with recruiters and hiring managers to understand talent needs and deliver exceptional candidates. I combine structured processes with a personable approach to turn opportunities into successful placements, while also supporting administration and client interactions with a keen eye for detail.

Beyond recruitment, I bring solid office and customer service experience, including learnerships and contact centre roles. I am committed to continuous learning, strong communication, and delivering value to both clients and candidates through efficient workflows and thoughtful follow-up.

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Language

English
Fluent
Afrikaans
Intermediate

Work Experience

Recruitment Resourcer (Office-based) at Abantu Staffing Solutions
June 1, 2023 - Present
Specialised in IT and Technical sourcing; collaborated closely with Recruitment Consultants and Hiring Managers; supported 360 recruitment activities, client liaison, candidate screening, interviewing, and CV preparation; authored and posted advertisements on DittoHire, Career Junction, PNet, and LinkedIn; assisted with social media content; conducted headhunting via Boolean/search techniques; maintained candidate databases and ensured verifications; coordinated interviews and assessments; prepared placement documentation and provided post-placement follow-up.
Junior Recruitment Resourcer at Abantu Staffing Solutions
May 1, 2022 - May 1, 2023
Sourced IT/Technical and other roles; supported Recruitment Consultants with 360 recruitment processes; drafted job advertisements and ensured maximum visibility across platforms; screened candidates, loaded into ATS (DittoHire), and maintained candidate folders; conducted interviews, references, and onboarding support; built candidate relationships and provided ongoing feedback.
Office Administrator at Abantu Staffing Solutions
March 1, 2022 - May 1, 2022
Provided receptionist support; switchboard duties; prepared candidate CVs; processed references and verification checks; assisted Recruiters and Hiring Managers with sourcing; performed general admin duties and document handling.
Contact Centre Agent at Eskom – East London Contact Centre
December 1, 2019 - May 31, 2021
Handled inbound/outbound customer interactions; captured and updated customer information; processed account requests and supply issues; managed disconnections/reconnections and prepaid token issues; handled claims and complaints with adherence to SLA/KPI; escalated as needed; contributed to team performance and customer satisfaction.
Contact Centre Agent at Eskom – East London Contact Centre
December 1, 2017 - December 31, 2019
Provided customer support for accounts, allocations, and supply-related queries; maintained accurate records and updated systems; assisted with disconnections, reconnections, and related processes; ensured adherence to procedures and timelines; engaged with customers to resolve issues and deliver service.
Contact Centre Agent (Learnership) at Eskom – East London Contact Centre
November 1, 2014 - May 31, 2017
Participated in a learnership program to develop contact centre skills; performed inbound/outbound calls; assisted customers with account and service-related queries; gained practical experience in service delivery and customer engagement.

Education

Grade 12 (Matric) at Stutterheim High School
January 11, 2030 - January 1, 2008
Bachelor of Social Sciences (B.Soc.Sc) at University of the Free State (UFS)
January 11, 2030 - January 1, 2014
Postgraduate Diploma in Project Management at MANCOSA
January 11, 2030 - January 1, 2017

Qualifications

APSO Entrance Exam (Staffing and Recruiting)
January 1, 2022 - January 14, 2026

Industry Experience

Professional Services, Government, Other