Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Semi-Retired Administrative Assistant at Self-Employed / Private Clients
July 1, 2020 - PresentVirtual Administrative Assistant for itinerant ministers; coordinate travel arrangements; personal assistant duties; procure personal products; involved in online marketing and shipping department activities.
Senior Regulatory Affairs Associate at Experian
October 1, 2021 - July 1, 2024Handled Attorney General complaints and BBB responses; engaged with victims of human trafficking; created and maintained distribution spreadsheets; managed fraud resources and dispute files; CPM transactions; demonstrated excellent statistics and customer service skills.
Admin Assistant, Transcriptionist at Independent Contractor, Dallas, TX
October 1, 2021 - October 1, 2022Transcribed verbal seminars for upcoming book format; created and maintained tracking for stock and expenditures.
Roadside Network Specialist at Vehicle Administrative Services
November 1, 2012 - October 1, 2021Managed multiple projects with strong organizational/analytical skills; created PowerPoint training for call center staff; delivered onsite and webinar training; created and maintained step-by-step procedure manuals for onboarding; trained co-workers; investigated client and customer complaints to achieve positive outcomes.
Central Regional Manager at Coach-Net
November 1, 2004 - October 1, 2012Monitored and managed network vendor performance across 15 states; negotiated rates and raises for network providers; addressed work performance and billing discrepancies; grew network while reducing costs.
RV Dealer Sales at Coach-Net
November 1, 2006 - October 1, 2009Monitored and managed network vendor performance across 15 states; negotiated rates.
Semi-Retired Administrative Assistant
July 1, 2020 - PresentVirtual administrative support in McKinney, coordinating travel arrangements, personal assistance, and procurement of personal products.
Admin Assistant, Transcriptionist at Independent Contractor
October 1, 2021 - October 1, 2022Transcribed verbal seminars for future book format; created and maintained tracking for stock and expenditures.
Administrative Assistant at Itinerant Ministers
July 1, 2020 - PresentProvided virtual administrative support to itinerant ministers; coordinated travel arrangements; served as personal assistant to owner; managed Outlook and Proton email; addressed consumer questions; hosted online marketing and webinars; tracked inventory and shipping; oversaw stock ordering.
Education
Business Major at Point Loma College
February 1, 1978 - June 1, 1980Business Major at Point Loma College
February 1, 1978 - June 1, 1980Business Major at Point Loma College, San Diego, CA
February 1, 1978 - June 1, 1980Qualifications
Industry Experience
Professional Services, Retail, Software & Internet, Media & Entertainment, Education, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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