Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Admin Assistant, Transcriptionist at Independent Contractor
October 1, 2021 - October 1, 2022Transcribed verbal seminars for future book format; created and maintained tracking for stock and expenditures.
Admin Assistant, Transcriptionist at Independent Contractor, Dallas, TX
October 1, 2021 - October 1, 2022Transcribed verbal seminars for upcoming book format; created and maintained tracking for stock and expenditures.
Senior Regulatory Affairs Associate at Experian
October 1, 2021 - July 1, 2024Handled Attorney General complaints and BBB responses; engaged with victims of human trafficking; created and maintained distribution spreadsheets; managed fraud resources and dispute files; CPM transactions; demonstrated excellent statistics and customer service skills.
Administrative Assistant at Itinerant Ministers
July 1, 2020 - PresentProvided virtual administrative support to itinerant ministers; coordinated travel arrangements; served as personal assistant to owner; managed Outlook and Proton email; addressed consumer questions; hosted online marketing and webinars; tracked inventory and shipping; oversaw stock ordering.
Semi-Retired Administrative Assistant
July 1, 2020 - PresentVirtual administrative support in McKinney, coordinating travel arrangements, personal assistance, and procurement of personal products.
Semi-Retired Administrative Assistant at Self-Employed / Private Clients
July 1, 2020 - PresentVirtual Administrative Assistant for itinerant ministers; coordinate travel arrangements; personal assistant duties; procure personal products; involved in online marketing and shipping department activities.
Roadside Network Specialist at Vehicle Administrative Services
November 1, 2012 - October 1, 2021Managed multiple projects with strong organizational/analytical skills; created PowerPoint training for call center staff; delivered onsite and webinar training; created and maintained step-by-step procedure manuals for onboarding; trained co-workers; investigated client and customer complaints to achieve positive outcomes.
RV Dealer Sales at Coach-Net
November 1, 2006 - October 1, 2009Monitored and managed network vendor performance across 15 states; negotiated rates.
Central Regional Manager at Coach-Net
November 1, 2004 - October 1, 2012Monitored and managed network vendor performance across 15 states; negotiated rates and raises for network providers; addressed work performance and billing discrepancies; grew network while reducing costs.
Education
Business Major at Point Loma College
February 1, 1978 - June 1, 1980Business Major at Point Loma College
February 1, 1978 - June 1, 1980Business Major at Point Loma College, San Diego, CA
February 1, 1978 - June 1, 1980Qualifications
Industry Experience
Professional Services, Retail, Software & Internet, Media & Entertainment, Education, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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