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Hi, I’m Wassim Zekri. I’m a Technical Support Consultant with a solid foundation in software development and AI research. I enjoy solving complex technical problems, from hardware and software server issues to cloud-based AI solutions, and I strive to deliver practical, user-friendly results. Over the years I’ve interned in AI/R&D across Germany and Tunisia, built AI-assisted tools for visually impaired users, and collaborated on data integration and chatbot projects. I’m excited to apply my skills in Python, ML, NLP, and web development to help teams innovate and customers succeed.…Hi, I’m Wassim Zekri. I’m a Technical Support Consultant with a solid foundation in software development and AI research. I enjoy solving complex technical problems, from hardware and software server issues to cloud-based AI solutions, and I strive to deliver practical, user-friendly results. Over the years I’ve interned in AI/R&D across Germany and Tunisia, built AI-assisted tools for visually impaired users, and collaborated on data integration and chatbot projects. I’m excited to apply my skills in Python, ML, NLP, and web development to help teams innovate and customers succeed.

Wassim Zekri

Full Stack Developer, Web Developer, AI Engineer, +3

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Hi, I’m Wassim Zekri. I’m a Technical Support Consultant with a solid foundation in software development and AI research. I enjoy solving complex technical problems, from hardware and software server issues to cloud-based AI solutions, and I strive to deliver practical, user-friendly results. Over the years I’ve interned in AI/R&D across Germany and Tunisia, built AI-assisted tools for visually impaired users, and collaborated on data integration and chatbot projects. I’m excited to apply my skills in Python, ML, NLP, and web development to help teams innovate and customers succeed.…Hi, I’m Wassim Zekri. I’m a Technical Support Consultant with a solid foundation in software development and AI research. I enjoy solving complex technical problems, from hardware and software server issues to cloud-based AI solutions, and I strive to deliver practical, user-friendly results. Over the years I’ve interned in AI/R&D across Germany and Tunisia, built AI-assisted tools for visually impaired users, and collaborated on data integration and chatbot projects. I’m excited to apply my skills in Python, ML, NLP, and web development to help teams innovate and customers succeed.

Available to hire

Hi, I’m Wassim Zekri. I’m a Technical Support Consultant with a solid foundation in software development and AI research. I enjoy solving complex technical problems, from hardware and software server issues to cloud-based AI solutions, and I strive to deliver practical, user-friendly results.

Over the years I’ve interned in AI/R&D across Germany and Tunisia, built AI-assisted tools for visually impaired users, and collaborated on data integration and chatbot projects. I’m excited to apply my skills in Python, ML, NLP, and web development to help teams innovate and customers succeed.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Arabic

Fluent

English

Fluent

French

Fluent

German

Beginner

Work Experience

Technical Support Consultant at Hewlett Packard Enterprise (HPE)

April 1, 2025 - Present

Providing remote technical support for HPE customers and partners across the Middle East and Africa. Troubleshooting servers hardware and software issues. Recommending action plans and resolutions to the reported issues. Documenting performed support actions using Salesforce.

Research & Development Intern at Novobit Group

February 1, 2024 - November 1, 2024

Developed an Artificial Intelligence system to recognize, translate and vocalize text from real-time images to assist visually impaired users. Performed data preparation and preprocessing techniques, training, testing and evaluation tasks for Machine Learning and Deep Learning models to ensure their accuracy. Explored diverse models and datasets, refined parameters of large language models and adapted results throughout the project’s pipeline stages for better assistance.

Research & Development Intern at Adactim

July 1, 2023 - August 1, 2023

Collaborated with Cloud and AI teams for data preparation and integration into Azure SQL Database. Developed and integrated a chatbot using Azure AI services into the Microsoft ecosystem to assist employees and clients.

Research & Development Intern at Linedata

June 1, 2022 - July 1, 2022

Implementation of a web notification system in the company’s internal testing platform using React.js and C sharp.

Research & Development Intern at SAMM Automation

February 1, 2021 - June 1, 2021

Development of a web application to organize and optimize purchases and stock management processes of the host company. Modeling of the functional requirements of the project workflow adopting agile methodology SCRUM to ensure flexibility to the changing project needs. Integrating the company’s diverse data types into a centralized database while developing the back-end infrastructure and front-end interfaces.

Part-Time Teacher at Académie Robotique de Tunis

September 1, 2023 - January 1, 2024

Conducted weekly workshops for children to create and program robots using Scratch and Python through problem-solving activities.

Independent Project Training and Project Development at Independent Project Training and Project Development

January 1, 2025 - March 1, 2025

Completed a training on Power Platform, including Power Apps and Power Automate. Development of a Power Apps cloud application to manage employee over-time requests. Designing forms in the application for overtime requests and approvals, automating notifications and storing data using Power Automate flows.