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I'm Athena Dumontel, an energetic and motivating professional with a passion for education, career development, and people management. I listen, inspire, and motivate teams by building trusted relationships and delivering learning experiences that elevate performance. With a track record in leading education strategies for a large retail network, I specialize in instructional design, onboarding, and leadership development. I am committed to inclusive, accessible learning and enjoy collaborating with diverse stakeholders to create engaging content that drives growth and loyalty.…I'm Athena Dumontel, an energetic and motivating professional with a passion for education, career development, and people management. I listen, inspire, and motivate teams by building trusted relationships and delivering learning experiences that elevate performance. With a track record in leading education strategies for a large retail network, I specialize in instructional design, onboarding, and leadership development. I am committed to inclusive, accessible learning and enjoy collaborating with diverse stakeholders to create engaging content that drives growth and loyalty.

Athena Dumontel

Instructional Designer, Content Designer, Content Creator, +4

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I'm Athena Dumontel, an energetic and motivating professional with a passion for education, career development, and people management. I listen, inspire, and motivate teams by building trusted relationships and delivering learning experiences that elevate performance. With a track record in leading education strategies for a large retail network, I specialize in instructional design, onboarding, and leadership development. I am committed to inclusive, accessible learning and enjoy collaborating with diverse stakeholders to create engaging content that drives growth and loyalty.…I'm Athena Dumontel, an energetic and motivating professional with a passion for education, career development, and people management. I listen, inspire, and motivate teams by building trusted relationships and delivering learning experiences that elevate performance. With a track record in leading education strategies for a large retail network, I specialize in instructional design, onboarding, and leadership development. I am committed to inclusive, accessible learning and enjoy collaborating with diverse stakeholders to create engaging content that drives growth and loyalty.

Available to hire

I’m Athena Dumontel, an energetic and motivating professional with a passion for education, career development, and people management. I listen, inspire, and motivate teams by building trusted relationships and delivering learning experiences that elevate performance.

With a track record in leading education strategies for a large retail network, I specialize in instructional design, onboarding, and leadership development. I am committed to inclusive, accessible learning and enjoy collaborating with diverse stakeholders to create engaging content that drives growth and loyalty.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Instructional Designer, Contract at SEPHORA BEAUTY CANADA INC.

January 1, 2022 - January 1, 2023

Collaborated with subject matter experts to create engaging learning experiences in online and blended environments; supported inclusive and accessible learning; managed LMS content uploads and liaised with vendor and IT teams; launched a nationwide virtual learning and onboarding strategy to increase team engagement and development.

Market Education Manager at SEPHORA BEAUTY CANADA INC.

January 1, 2018 - January 1, 2025

Executed the education strategy for Western Canada supporting 40+ stores; drove succession planning through training, coaching and expertise; created/edited learning content earning the Gold Award for Best Learning and Development Strategy in Canadian HR Awards; developed facilitation competency of local trainers and district sales teams to increase sales and customer loyalty.

Store Manager, Stage Experience at SEPHORA BEAUTY CANADA INC.

January 1, 2016 - January 1, 2018

Managed client service, people development, sales, productivity, merchandising, operational, scheduling and HR functions for stores with up to 70 team members. Optimized sales and store efficiencies through strategic schedule management and transparent communications. Sourced, interviewed and selected top sales talent, resulting in sales competence aligned with corporate values and sustained retention. Maintained high level of customer care and issue resolution.

Store Lead, Education at SEPHORA BEAUTY CANADA INC.

January 1, 2014 - January 1, 2016

Led education initiatives for store teams, facilitating product knowledge and skills development.

Consultant, Makeup, Cash at SEPHORA BEAUTY CANADA INC.

January 1, 2010 - January 1, 2014

Provided makeup consultations and cash operations support across stores; supported sales and customer service.

Store Manager, Stage Experience at SEPHORA BEAUTY CANADA INC. (Richmond & Surrey)

January 1, 2016 - January 1, 2018

Managed client service, people development, sales, productivity, merchandising, operational, scheduling and HR functions for each store with up to 70 team members. Optimized sales and store efficiencies through strategic scheduling and transparent communications. Recruited and retained top sales talent and ensured a high level of customer care and satisfaction.

Consultant, Makeup at SEPHORA BEAUTY CANADA INC.

January 1, 2010 - January 1, 2014

Provide makeup expertise and client service, contributing to education and product knowledge within the team.