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With over 15 years of experience as a Retail Sales Manager, I have developed strong skills in customer service, team leadership, and operational efficiency. My background includes driving sales growth, managing diverse teams, and delivering exceptional client experiences in fast-paced environments. Now, I am transitioning into a new career as a Virtual Assistant, where I aim to leverage my organizational abilities, attention to detail, and communication expertise to support businesses and entrepreneurs remotely. I bring a proactive approach, adaptability, and a commitment to excellence to every task, ensuring seamless administrative support and enhanced productivity for my clients.…With over 15 years of experience as a Retail Sales Manager, I have developed strong skills in customer service, team leadership, and operational efficiency. My background includes driving sales growth, managing diverse teams, and delivering exceptional client experiences in fast-paced environments. Now, I am transitioning into a new career as a Virtual Assistant, where I aim to leverage my organizational abilities, attention to detail, and communication expertise to support businesses and entrepreneurs remotely. I bring a proactive approach, adaptability, and a commitment to excellence to every task, ensuring seamless administrative support and enhanced productivity for my clients.

Mirna Milisic

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With over 15 years of experience as a Retail Sales Manager, I have developed strong skills in customer service, team leadership, and operational efficiency. My background includes driving sales growth, managing diverse teams, and delivering exceptional client experiences in fast-paced environments. Now, I am transitioning into a new career as a Virtual Assistant, where I aim to leverage my organizational abilities, attention to detail, and communication expertise to support businesses and entrepreneurs remotely. I bring a proactive approach, adaptability, and a commitment to excellence to every task, ensuring seamless administrative support and enhanced productivity for my clients.…With over 15 years of experience as a Retail Sales Manager, I have developed strong skills in customer service, team leadership, and operational efficiency. My background includes driving sales growth, managing diverse teams, and delivering exceptional client experiences in fast-paced environments. Now, I am transitioning into a new career as a Virtual Assistant, where I aim to leverage my organizational abilities, attention to detail, and communication expertise to support businesses and entrepreneurs remotely. I bring a proactive approach, adaptability, and a commitment to excellence to every task, ensuring seamless administrative support and enhanced productivity for my clients.

Available to hire

With over 15 years of experience as a Retail Sales Manager, I have developed strong skills in customer service, team leadership, and operational efficiency. My background includes driving sales growth, managing diverse teams, and delivering exceptional client experiences in fast-paced environments.
Now, I am transitioning into a new career as a Virtual Assistant, where I aim to leverage my organizational abilities, attention to detail, and communication expertise to support businesses and entrepreneurs remotely. I bring a proactive approach, adaptability, and a commitment to excellence to every task, ensuring seamless administrative support and enhanced productivity for my clients.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

Croatian

Fluent

Work Experience

Owner/ Operator at MBM Janitorial Services

April 1, 2015 - December 1, 2024

Oversaw business operations to ensure efficient cleaning services provided in a timely manner; maintained the cleanliness of a variety of commercial spaces and schools in Vancouver; used effective time management to meet client expectations; maintained regular communications with clientele to ensure optimal customer satisfaction.

Store Manager/ Retail Salesperson at Danier Leather

January 1, 2008 - January 1, 2015

Retail salesperson role with progression to store manager within 2 years; addressed customer concerns and resolved issues to ensure high-quality service delivery; increased sales by leading high-performing teams, optimizing operations, and implementing cost-saving measures; mentored over 60 employees across multiple locations; managed visual merchandising and inventory.