Maintained knowledge of company products and services to make informed recommendations to clients. Provided strong customer service by greeting and building relationships with key clients. Arranged store products on shelves and promotional displays. Assisted customers with item returns and payment refunds. Processed orders and payments accurately and efficiently.

Set up audio and video technology for events in meeting rooms, halls and auditorium. Gained stage management and mic dressing experience. Video switching and live sound mixing during live events. Setting up Zoom meeting for audio and video. Problem solving and troubleshooting and fault finding under pressure. Focusing and positioning lights. Setting up microphones and using sound desks. Communicating with clients and production managers to ensure smooth running of shows.