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Hi there! I'm April Carmichael, a Milwaukee-based professional with a strong background in hospitality, retail, and team leadership. I excel at keeping operations smooth, training and mentoring teammates, and delivering friendly, reliable service to customers. I'm known for clear communication, problem solving, and a positive approach to helping both guests and coworkers. I'm eager to bring my hands-on experience, adaptability, and collaborative spirit to a new role where I can contribute to a dynamic team.…Hi there! I'm April Carmichael, a Milwaukee-based professional with a strong background in hospitality, retail, and team leadership. I excel at keeping operations smooth, training and mentoring teammates, and delivering friendly, reliable service to customers. I'm known for clear communication, problem solving, and a positive approach to helping both guests and coworkers. I'm eager to bring my hands-on experience, adaptability, and collaborative spirit to a new role where I can contribute to a dynamic team.

April Carmichael

Presenter, Voiceover Artist, Project Manager, +2

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Hi there! I'm April Carmichael, a Milwaukee-based professional with a strong background in hospitality, retail, and team leadership. I excel at keeping operations smooth, training and mentoring teammates, and delivering friendly, reliable service to customers. I'm known for clear communication, problem solving, and a positive approach to helping both guests and coworkers. I'm eager to bring my hands-on experience, adaptability, and collaborative spirit to a new role where I can contribute to a dynamic team.…Hi there! I'm April Carmichael, a Milwaukee-based professional with a strong background in hospitality, retail, and team leadership. I excel at keeping operations smooth, training and mentoring teammates, and delivering friendly, reliable service to customers. I'm known for clear communication, problem solving, and a positive approach to helping both guests and coworkers. I'm eager to bring my hands-on experience, adaptability, and collaborative spirit to a new role where I can contribute to a dynamic team.

Available to hire

Hi there! I’m April Carmichael, a Milwaukee-based professional with a strong background in hospitality, retail, and team leadership. I excel at keeping operations smooth, training and mentoring teammates, and delivering friendly, reliable service to customers.

I’m known for clear communication, problem solving, and a positive approach to helping both guests and coworkers. I’m eager to bring my hands-on experience, adaptability, and collaborative spirit to a new role where I can contribute to a dynamic team.

Skills

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Experience Level

Microsoft Excel

Expert

Microsoft PowerPoint

Expert

Microsoft Word

Expert

Work Experience

Shipping & Receiving/Parts Advisor at John Amato Hyundai

January 1, 2025 - Present

Notifying supervisor/manager of out-of-stock parts; helping customers locate parts; following up on back-ordered parts; providing price quotes; pulling and filling orders; replenishing inventory.

Front Desk Supervisor at Hilton Milwaukee City Center

June 1, 2023 - December 1, 2024

Check-in/check-out guests; answer guest questions regarding reservations, special events, and on-property conferences; coordinate with departments to fulfill guest requests; train incoming interns/hires; uphold Hilton standards; supervise front desk operations.

Customer Service Coordinator (Supervisor) at TJ Maxx

February 1, 2022 - July 1, 2023

Oversee front-end associates to ensure prompt, courteous customer service and loyalty promotions; mentor front-end staff; assign registers and support POS coverage; coordinate breaks; ensure tasks align with store plan.

Team Lead (Manager in Training) at Chick-fil-A

October 1, 2019 - September 1, 2022

Led teams to deliver exceptional guest experiences; greeted guests and assisted at multiple stations; participated in events at additional locations; trained and mentored new hires.

Mobile Sales Expert at Universal Wireless (Sprint/T-Mobile)

February 1, 2020 - September 1, 2020

Advised customers on cellular products and services; maintained product knowledge on current and legacy devices; met sales goals and, after training, became the second-highest selling associate.

Opening/Traveling Trainer at Shake Shack

September 1, 2018 - September 1, 2019

Mentored new hires; trained at each station; assisted management with ongoing training and follow-ups; trained new hires to take orders, use the register, and prep food; relocated to Columbus, OH for expansion.