AO

Anna Olshevskaya

Available to hire

Hi, I’m Anna Olshevskaya. I was born in Eastern Russia and raised there, and 14 years ago I moved to Bulgaria with my family in search of a better life.

About

Hi, I’m Anna Olshevskaya. I was born in Eastern Russia and raised there, and 14 years ago I moved to Bulgaria with my family in search of a better life. I currently live in Varna, I’ve built experience in content moderation and customer support, helping players have safe and positive experiences online. I strive to bring calm, clear communication and a collaborative spirit to every team I join.

I have a wide range of interests including games, psychology, archaeology, astrophysics, cooking, and learning new information about the world. I’m fluent in Russian and Bulgarian with advanced English, and I’m open to relocation for opportunities that value thoughtful problem solving, teamwork, and proactive service.

  • 4 years' experience
  • Joined January 2026

Industry experience

  • Gaming
  • Healthcare
  • Travel & Hospitality
  • Retail
  • Media & Entertainment

Work experience· 5 roles

Content Moderator · TELUS International SofiaFeb 2021 – Apr 2024 · 3 yrs 3 mos

Multichannel support for the gaming sector. Responsibilities included reviewing content (videos, news stories, still images, political ads, and commercials) for age-appropriateness, violence, sexual content, and political transparency; applying content policies to digital content and handling issue resolution via live chat and email. Cross-functional work documenting bugs and synthesizing player feedback to improve game stability. Consistently achieved high CSAT scores through thorough, personalized support and high-quality resolutions.

Cook · Snack-bar Hawaii, VarnaAug 2020 – Aug 2020 · 1 mo

Prepared food according to recipes and specifications, ensured kitchen cleanliness and hygiene, maintained inventory of kitchen supplies, and supported kitchen staff to deliver timely service.

Bartender · Cafe-Bar Vogue, VarnaJul 2020 – Aug 2020 · 2 mos

Interacted with customers, took orders, prepared drinks, managed bar area, handled stock, and maintained cleanliness to ensure a welcoming guest experience.

Transcriber of Psychological Sessions · FreelanceJul 2020 – Jan 2021 · 7 mos
Sales Assistant · Grand Mall – Duka & Textura, VarnaOct 2016 – Nov 2017 · 1 yr 2 mos

Education

Secondary Education (German Language School) · 8th Language School 'A Pushkin' Varna2011 – 2018

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