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Educated in Canada and the UK, I bring extensive experience in advanced hospitality and management processes, combined with strong communication, client service, and organizational skills. I am a bilingual professional with hands-on experience coordinating high-end dining operations and leading teams to deliver exceptional guest experiences. I am a skilled manager with exceptional multitasking, project management, and administrative abilities, including calendar organization, documentation control, meeting minutes, and trip coordination. I am adept at leading teams, meeting objectives, and creating positive work environments. Highly adaptable, deadline-oriented, and motivated to expand knowledge of modern technologies. Experienced in recruitment, scheduling, and meeting organization.…Educated in Canada and the UK, I bring extensive experience in advanced hospitality and management processes, combined with strong communication, client service, and organizational skills. I am a bilingual professional with hands-on experience coordinating high-end dining operations and leading teams to deliver exceptional guest experiences. I am a skilled manager with exceptional multitasking, project management, and administrative abilities, including calendar organization, documentation control, meeting minutes, and trip coordination. I am adept at leading teams, meeting objectives, and creating positive work environments. Highly adaptable, deadline-oriented, and motivated to expand knowledge of modern technologies. Experienced in recruitment, scheduling, and meeting organization.

Phoebe Santini

Project Manager, Production Coordinator, Production Manager, +3

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Educated in Canada and the UK, I bring extensive experience in advanced hospitality and management processes, combined with strong communication, client service, and organizational skills. I am a bilingual professional with hands-on experience coordinating high-end dining operations and leading teams to deliver exceptional guest experiences. I am a skilled manager with exceptional multitasking, project management, and administrative abilities, including calendar organization, documentation control, meeting minutes, and trip coordination. I am adept at leading teams, meeting objectives, and creating positive work environments. Highly adaptable, deadline-oriented, and motivated to expand knowledge of modern technologies. Experienced in recruitment, scheduling, and meeting organization.…Educated in Canada and the UK, I bring extensive experience in advanced hospitality and management processes, combined with strong communication, client service, and organizational skills. I am a bilingual professional with hands-on experience coordinating high-end dining operations and leading teams to deliver exceptional guest experiences. I am a skilled manager with exceptional multitasking, project management, and administrative abilities, including calendar organization, documentation control, meeting minutes, and trip coordination. I am adept at leading teams, meeting objectives, and creating positive work environments. Highly adaptable, deadline-oriented, and motivated to expand knowledge of modern technologies. Experienced in recruitment, scheduling, and meeting organization.

Available to hire

Educated in Canada and the UK, I bring extensive experience in advanced hospitality and management processes, combined with strong communication, client service, and organizational skills. I am a bilingual professional with hands-on experience coordinating high-end dining operations and leading teams to deliver exceptional guest experiences.

I am a skilled manager with exceptional multitasking, project management, and administrative abilities, including calendar organization, documentation control, meeting minutes, and trip coordination. I am adept at leading teams, meeting objectives, and creating positive work environments. Highly adaptable, deadline-oriented, and motivated to expand knowledge of modern technologies. Experienced in recruitment, scheduling, and meeting organization.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

French

Advanced

Italian

Beginner

German

Beginner

Work Experience

Executive Assistant & Waitress at DSTAgE

March 1, 2024 - September 1, 2025

Managed team schedules including event planning, training dates, and external collaborations; coordinated internal and external events (Buonissima: Italy, Unilever, Drunk Elephant); organized team calendars, documents, and meeting minutes in collaboration with management; delegated daily tasks to staff to increase productivity and efficiency; conducted onboarding and training of new team members; served as translator for international executives and guests (English and French); attended weekly strategy meetings with management to provide updates on guest service and staff development.

Maître at Benares

May 1, 2023 - February 1, 2024

Managed reservations, complaints, and VIP requests, ensuring smooth guest experiences; coordinated staff scheduling, training, and holiday calendars; oversaw documentation of staff records, recruitment, and onboarding processes; responsible for monthly calculations and distribution of staff tips; created invoices for corporate lunches, dinners, and private events; managed supplier relationships, stock control, and vendor negotiations; delegated team tasks and trained new employees for efficient service delivery.

Restaurant Manager & Administrator at Trinity Restaurant – Michelin Star

March 1, 2022 - March 1, 2023

Coordinated private events, managed bookings, and produced detailed service reports; organized staff schedules, vacations, and training calendars; oversaw recruitment and personnel documentation; managed budgets, invoicing, payments, and cash handling; produced meeting minutes and reports for management; coordinated daily briefings with chefs regarding menu updates and administration; launched new products with marketing support and handled supplier negotiations.

Restaurant Manager at Six By Nico – Fitzrovia

July 1, 2020 - September 1, 2021

Managed reservations for over 300 daily guests, including VIPs and special requests; coordinated corporate training trips, tastings, and events for management staff; oversaw staff scheduling, recruitment, and personnel documentation; maintained budgets, invoices, and payment processes; managed stock, supply orders, and restaurant decoration projects; conducted team evaluations to measure performance and training effectiveness.