I’m a dedicated dental reception and practice administrator with extensive experience supporting front-office operations, recruitment, compliance, and patient care in busy clinics. I thrive in fast-paced environments, enjoy coordinating teams, and am committed to delivering friendly, efficient experiences for patients and staff alike. Currently based in Manchester, UK, I’m passionate about streamlining processes, enhancing communication, and contributing to the growth and smooth running of healthcare or professional services environments. I’m always eager to learn, adapt, and take on new challenges to support clinic success and patient satisfaction.

Emma Diaconu

I’m a dedicated dental reception and practice administrator with extensive experience supporting front-office operations, recruitment, compliance, and patient care in busy clinics. I thrive in fast-paced environments, enjoy coordinating teams, and am committed to delivering friendly, efficient experiences for patients and staff alike. Currently based in Manchester, UK, I’m passionate about streamlining processes, enhancing communication, and contributing to the growth and smooth running of healthcare or professional services environments. I’m always eager to learn, adapt, and take on new challenges to support clinic success and patient satisfaction.

Available to hire

I’m a dedicated dental reception and practice administrator with extensive experience supporting front-office operations, recruitment, compliance, and patient care in busy clinics. I thrive in fast-paced environments, enjoy coordinating teams, and am committed to delivering friendly, efficient experiences for patients and staff alike.

Currently based in Manchester, UK, I’m passionate about streamlining processes, enhancing communication, and contributing to the growth and smooth running of healthcare or professional services environments. I’m always eager to learn, adapt, and take on new challenges to support clinic success and patient satisfaction.

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Language

English
Fluent
French
Beginner
Spanish; Castilian
Advanced
Romanian, Moldavian, Moldovan
Fluent

Work Experience

Dental Receptionist at Sett Valley Dental
November 1, 2025 - Present
Currently responsible for smooth day-to-day front desk operations, patient communications, and supporting practice management. Supervises reception and administrative tasks, assists with staff motivation, training, and onboarding, and ensures efficient patient flow and recall processes.
Waitress/Bar Staff/Receptionist/Cleaner at Kings Arms Hotel
June 1, 2025 - August 1, 2025
Gained experience in hospitality while handling front-desk tasks, guest inquiries, and service coordination during busy periods.
Temporary receptionist at PCP Dental Recruitment
March 1, 2025 - May 1, 2025
Temporary receptionist placements at various dental practices, providing reliable front-desk support and coverage as needed.
Dental Practice Manager at DENCHIC DENTAL SPA
December 1, 2024 - March 1, 2025
Managed practice operations, supported compliance and staff administration, and ensured smooth patient service delivery.
Administrative Assistant at IVF fertility clinic
July 1, 2024 - December 1, 2024
Administrative support focusing on patient scheduling, records, and communications within a busy fertility clinic.
Dental Receptionist / Practice Manager / Compliance Administrator at The Village Dental Health Centre
March 1, 2024 - July 1, 2024
Managed reception and administrative workflows, assisted with practice compliance, and supported staff coordination.
Dental Receptionist at Hadley Green Dental
September 1, 2023 - February 1, 2024
Greeted patients, managed appointments, and supported day-to-day clinic administration.
Dental Practice Manager / Compliance Administrator at 311 Dental Care
July 1, 2022 - August 1, 2023
Oversaw daily operations, supervised receptionists and nurses, recruitment, staff training, and compliance.
Dental Receptionist / Compliance Administrator at Glow Dentistry Hampstead/Mill Hill
December 1, 2021 - July 1, 2022
Front-desk duties, account maintenance, appointment scheduling, lab liaison, and compliance administration.
Dental Receptionist / Administrator at PCP Dental Recruitment
May 1, 2021 - May 1, 2022
Temporary/contractual receptionist and administrative support for dental practices in and around London.
Trainee Dental Nurse / Receptionist at London Smile Studio
August 1, 2020 - April 1, 2021
Assisted clinical team, maintained sterile environments, managed appointments, and supported reception tasks.
Dental Practice Manager / Compliance Administrator at Goldhurst Smile
March 1, 2020 - April 1, 2020
Organised compliance folders, managed patient communications, and supported practice governance.
Head Dental Receptionist / Manager at AG Dentistry
September 1, 2018 - December 1, 2019
Led front-desk team, managed appointments, and coordinated staff rota, training, and retention.
Back Office Assistant at Webhelp
January 1, 2018 - April 1, 2018
Provided banking-related support and coordinated office activities to ensure efficiency.
Pharmacy Counter Assistant at Collins Chemist
August 1, 2017 - September 1, 2018
Provided customer service, advised on medicines, processed prescriptions and cash handling.
Promoter / Hostess / Marketing at Phoenix Group UK
September 1, 2016 - July 1, 2017
Represented brands at events, distributed information, and captured customer feedback.
Trainee Dental Nurse / Receptionist at High Street Kensington Dental Clinic
July 1, 2015 - September 1, 2016
Gained experience in clinical treatments, decontamination, reception duties, and patient care.
General Operator & Cleaner at Automotive Trim Development
February 1, 2014 - July 1, 2015
Manufactured seatback trims, inspected leather quality, and maintained a clean working environment.
Waitress / Bar Staff at The Beechwood Hotel & Restaurant
October 1, 2013 - February 1, 2014
Greeted guests, took orders, handled payments, and maintained service standards.
PC Operator / Data Entry at Savis Consells SRL
April 1, 2013 - September 1, 2013
Entered financial data accurately, maintained confidentiality, and supported data processing.
Trainee Dental Technician at Dental Laboratory
November 1, 2012 - April 1, 2013
Designed plaster casts, waxed crowns, and assisted with full acrylic dentures.

Education

Dental Nurse (Diploma of Higher Education) at Waterloo Academy
March 1, 2020 - January 15, 2026
Dental Technology (University Degree) at Dental University Apollonia
October 1, 2008 - June 1, 2011
A-Level in Communication & Public Relations at Relations University
October 1, 2008 - June 1, 2009

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Professional Services, Travel & Hospitality, Retail