Available to hire
I’m an organized and dedicated assistant with a diverse customer service portfolio. I have eight years of experience in medical office settings and I’m looking for a role that lets me apply that insight to strengthen patient-provider relationships while boosting productivity, efficiency, and success for the company.
In my recent roles, I oversaw vendor relationships, managed marketing and expenses, and supported scheduling and client services across healthcare and hospitality environments. I excel at data entry, reporting, and coordinating teams to deliver reliable service and positive experiences for patients and guests.
Language
English
Fluent
Work Experience
Server at Bidwell Restaurant
January 1, 2018 - PresentTakes customer orders at high volume. Answers questions about menu items, food sensitivities, and substitutions. Makes suggestions based on customer's tastes and preferences. Communicates with customers to ensure satisfaction and resolve any complaints.
Bartender at Bar Louis
January 1, 2015 - January 1, 2018Verified identification and age requirements of customers. Mixed traditional and creative cocktails. Processed payments from customers. Cleaned glasses and bar utensils.
Administrative Assistant at Maxim
January 1, 2012 - January 1, 2015Operated at the direction of the field support team while being held responsible for the coordination and execution of field support activities. Maintained a record of caregiver notes for the purpose of building reports. Organized and filed patient and personnel documents. Completed miscellaneous projects (data entry/ running reports).
Medical Assistant II at ABC Cardiology
January 1, 2010 - January 1, 2012Ensured availability of treatment information by retrieving and updating patient records. Verified financial records and collected patient charges, filing third party claims when necessary. Anticipated patient anxieties, comforting them and effectively answering their questions. Optimized provider schedules and patient satisfaction with efficient scheduling.
Medical Assistant I at ABC Rehabilitation
January 1, 2007 - January 1, 2010Greeted patients professionally both in person and on the phone. Notified providers of patient arrival. Quickly answered questions or issues, properly referring them as needed. Kept inventory of office equipment, expediting orders when necessary.
Education
Certificate at Everest Institute
January 1, 2007 - January 15, 2026High School Diploma at Eleanor Roosevelt High School
January 11, 2030 - January 1, 2006Qualifications
Industry Experience
Healthcare, Professional Services, Travel & Hospitality, Retail, Media & Entertainment
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