I am a dual Master's graduate in Management and Artificial Intelligence, skilled at turning complex data into actionable business guidance. I thrive at the intersection of analytics, strategy, and AI-enabled product development, driving efficiency and growth for healthcare, education, and NGO initiatives. My experience includes leading cross-cultural teams, designing AI-driven chatbots to improve patient navigation, and coordinating multi-stakeholder projects across NGOs and industry partners. I enjoy mentoring teams, communicating complex ideas clearly, and delivering impact through thoughtful, user-centered solutions.

Shahrazad Ajoudani Shahrzad

I am a dual Master's graduate in Management and Artificial Intelligence, skilled at turning complex data into actionable business guidance. I thrive at the intersection of analytics, strategy, and AI-enabled product development, driving efficiency and growth for healthcare, education, and NGO initiatives. My experience includes leading cross-cultural teams, designing AI-driven chatbots to improve patient navigation, and coordinating multi-stakeholder projects across NGOs and industry partners. I enjoy mentoring teams, communicating complex ideas clearly, and delivering impact through thoughtful, user-centered solutions.

Available to hire

I am a dual Master’s graduate in Management and Artificial Intelligence, skilled at turning complex data into actionable business guidance. I thrive at the intersection of analytics, strategy, and AI-enabled product development, driving efficiency and growth for healthcare, education, and NGO initiatives.

My experience includes leading cross-cultural teams, designing AI-driven chatbots to improve patient navigation, and coordinating multi-stakeholder projects across NGOs and industry partners. I enjoy mentoring teams, communicating complex ideas clearly, and delivering impact through thoughtful, user-centered solutions.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Persian
Advanced
Italian
Intermediate

Work Experience

Head of Member Experience at AI ESEC (NPO)
March 1, 2025 - Present
Designed and implemented communications strategies for member recruitment and onboarding, ensuring clear, persuasive, and inclusive messaging across marketing channels. Oversaw planning and execution of recruitment campaigns, tailoring messages to diverse audiences to increase engagement and participation. Tracked and analyzed member feedback and performance data, refining communication approaches to improve satisfaction, motivation, and productivity.
Robotics Engineer and Educator / Volunteer Project Manager at Airbus, Red Cross, Little Engineers’ Group (NGO)
July 1, 2024 - November 30, 2024
Led the design and delivery of a robotics education program across 20 high schools, developing clear, accessible learning materials to teach programming fundamentals to over 90 students.
Robotics Engineer and Educator / Volunteer Project Manager at Airbus, Red Cross, Little Engineers’ Group (NGO)
February 1, 2023 - August 31, 2023
Led the design and delivery of a robotics education program across 20 high schools, developing clear, accessible learning materials to teach programming fundamentals to over 90 students.
Robotics Engineer and Educator / Volunteer Project Manager at Airbus, Red Cross, Little Engineers’ Group (NGO)
January 1, 2016 - December 31, 2018
Led the design and delivery of a robotics education program across 20 high schools, developing clear, accessible learning materials to teach programming fundamentals to over 90 students.
Field Project Leader at Kinetic Center
February 1, 2023 - August 1, 2023
Led a marketing intelligence project analyzing 100+ physiotherapy clinics across Ticino through online research, KPI benchmarking, and on-site evaluations; delivered insights for location strategy, competitor positioning, and business development for a new clinic branch. Integrated patient surveys and expert interviews to initiate and lead the development of an AI-driven chatbot to improve patient access to information, streamline service navigation, and enhance organizational communication.
Robotics Engineer & Educator | Volunteer Project Manager at Airbus, Red Cross, Little Engineers’ Group (NGO)
July 1, 2024 - November 1, 2024
Led the design and delivery of a robotics education program across 20 high schools, developing clear, accessible learning materials to teach robotics fundamentals to over 90 students. Coordinated communication between engineers from Airbus Lebanon, Red Cross teams, and the Ministry of Education to ensure alignment, buy-in, and effective stakeholder engagement. Managed milestone reporting and demonstrated impact to diverse audiences.
Leader of Member Experience at AIESEC (NPO)
February 1, 2023 - August 1, 2024
Designed communications strategies for member recruitment and onboarding, leading campaigns to tailor messages to diverse audiences and improve engagement across chapters.

Education

Master in Management at Università della Svizzera Italiana
January 11, 2030 - January 15, 2026
Master in Artificial Intelligence at Università della Svizzera Italiana
January 11, 2030 - January 15, 2026
Bachelor in Mechatronics Engineering at Sharif University of Technology
January 11, 2030 - January 15, 2026
Master of Management and Artificial Intelligence at Università della Svizzera Italiana
March 1, 2025 - January 15, 2026
Bachelor of Mechatronics Engineering at Sharif University of Technology
January 1, 2014 - January 1, 2019

Qualifications

Business Concept Certification – Innovation & Entrepreneurship
January 11, 2030 - January 15, 2026
Certification of Innosem Training Module
January 1, 2023 - December 31, 2023
Startup Competition – 3rd Place
January 1, 2024 - January 15, 2026

Industry Experience

Education, Non-Profit Organization, Software & Internet, Computers & Electronics, Manufacturing, Healthcare, Media & Entertainment, Professional Services