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Hi, I’m Jacqueline—a versatile admin and digital media professional based in Pasig City. I specialize in operations support, content creation, and YouTube asset management, helping teams run smoothly while growing their online presence. I enjoy coordinating with vendors, managing calendars, and producing engaging content across social platforms. Over the years I’ve collaborated with startups and agencies, developing strong skills in CRM, data management, and brand communications. I’m excited to bring my hands-on experience to new challenges and contribute to a dynamic team.…Hi, I’m Jacqueline—a versatile admin and digital media professional based in Pasig City. I specialize in operations support, content creation, and YouTube asset management, helping teams run smoothly while growing their online presence. I enjoy coordinating with vendors, managing calendars, and producing engaging content across social platforms. Over the years I’ve collaborated with startups and agencies, developing strong skills in CRM, data management, and brand communications. I’m excited to bring my hands-on experience to new challenges and contribute to a dynamic team.

Jacqueline V. Gutierrez

Content Creator, Content Producer, Assistant Producer, +2

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Hi, I’m Jacqueline—a versatile admin and digital media professional based in Pasig City. I specialize in operations support, content creation, and YouTube asset management, helping teams run smoothly while growing their online presence. I enjoy coordinating with vendors, managing calendars, and producing engaging content across social platforms. Over the years I’ve collaborated with startups and agencies, developing strong skills in CRM, data management, and brand communications. I’m excited to bring my hands-on experience to new challenges and contribute to a dynamic team.…Hi, I’m Jacqueline—a versatile admin and digital media professional based in Pasig City. I specialize in operations support, content creation, and YouTube asset management, helping teams run smoothly while growing their online presence. I enjoy coordinating with vendors, managing calendars, and producing engaging content across social platforms. Over the years I’ve collaborated with startups and agencies, developing strong skills in CRM, data management, and brand communications. I’m excited to bring my hands-on experience to new challenges and contribute to a dynamic team.

Available to hire

Hi, I’m Jacqueline—a versatile admin and digital media professional based in Pasig City. I specialize in operations support, content creation, and YouTube asset management, helping teams run smoothly while growing their online presence. I enjoy coordinating with vendors, managing calendars, and producing engaging content across social platforms.

Over the years I’ve collaborated with startups and agencies, developing strong skills in CRM, data management, and brand communications. I’m excited to bring my hands-on experience to new challenges and contribute to a dynamic team.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Administrative Assistant / Virtual Assistant at To The Power Of You

August 1, 2024 - January 1, 2026

Assist the CEO with tasks, perform administrative operations, basic accounting, and content creation on Facebook for To The Power Of You and Circular Seed. Familiar with Xero Accounting Tool, Hubdoc, HelloUpSoul CRM, YouTube, Facebook Meta; created Wix Website; Canva content design.

Content Manager at Collab Asia (Collab Inc)

August 1, 2023 - June 1, 2025

Develop extensive knowledge of navigating the YouTube CMS, review video content, identify trends and success strategies to increase claim numbers, watch time, and views. Organise data in Excel/Google Suite; manage Digital Rights Management; input creator assets in internal dashboards; YouTube certifications for Channel Management, Music, and Music Rights.

Assistant Recruiter / Appointment Setter at Outsource Accelerator

November 1, 2022 - July 1, 2023

Pre-screened Nurses for Travel Nursing openings; performed inbound/outbound calls, scheduled recruitment appointments, chat responses, and data entry. Assisted CEO requests for Indeed and Vivian applicants.

Office Assistant / Admin Assistant at Collab Asia Philippines

July 1, 2019 - December 1, 2022

Performed administrative tasks, processed reimbursements, budget proposals; created compliance information sheet for YouTube guidelines; liaised with vendors and agencies; assisted in HR tasks; managed Google Workspace, Slack, BambooHR; updated Omni dashboard and CMS for YouTube certifications.

Quality Control / Channel Manager at Freedom! Manila Inc.

May 2, 2016 - December 1, 2018

Responded to emails; copyright appeals and claims; channel reviews for partners; ensured compliance with YouTube policies; familiar with Google AdSense and content ID; YouTube Certified for Channel Management, Music, Music Rights.

Quality Analyst for Medical Account at ECEnterprises Manila Group Inc.

November 1, 2011 - March 1, 2014

Monitored calls for HIPAA compliance; gathered data and documentation; validated reporting; coordinated agent coaching submissions to Florida operations.

Customer Service Representative at WNS Phils

September 1, 2008 - November 1, 2009

Provided information on mobile plans; troubleshooting; ensured customer satisfaction.

Customer Service Representative / Supervisor Assistant at APAC Philippines

February 1, 2007 - May 1, 2008

Delivered customer service; supported supervisor; prepared reports; handled escalation calls.

Health Care Associate / TeleTech at Phils Health Care

August 1, 2006 - February 1, 2007

Provided information on Health Care Plans, Benefits, and Coverage; gathered data on policy changes.

Collections Associate at HSBC / HSB C/ DPP Phils

December 1, 2004 - July 1, 2006

Collected payments; offered payment plans; maintained customer accounts.