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I am a German–English language professional with extensive experience handling confidential, high-accuracy content in regulated environments. I am a native German speaker with a proven ability to transcribe, proofread, and refine complex material into clear, professional English. I work independently and reliably to meet tight deadlines, handling sensitive information with discretion. I collaborate across Engineering, Product, and Customer Success to ensure high-quality outputs, and I enjoy building efficient processes that speed time to value.…I am a German–English language professional with extensive experience handling confidential, high-accuracy content in regulated environments. I am a native German speaker with a proven ability to transcribe, proofread, and refine complex material into clear, professional English. I work independently and reliably to meet tight deadlines, handling sensitive information with discretion. I collaborate across Engineering, Product, and Customer Success to ensure high-quality outputs, and I enjoy building efficient processes that speed time to value.

Dinosius Rasanayagam

Audio Transcriber, Writer, Copywriter, +2

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I am a German–English language professional with extensive experience handling confidential, high-accuracy content in regulated environments. I am a native German speaker with a proven ability to transcribe, proofread, and refine complex material into clear, professional English. I work independently and reliably to meet tight deadlines, handling sensitive information with discretion. I collaborate across Engineering, Product, and Customer Success to ensure high-quality outputs, and I enjoy building efficient processes that speed time to value.…I am a German–English language professional with extensive experience handling confidential, high-accuracy content in regulated environments. I am a native German speaker with a proven ability to transcribe, proofread, and refine complex material into clear, professional English. I work independently and reliably to meet tight deadlines, handling sensitive information with discretion. I collaborate across Engineering, Product, and Customer Success to ensure high-quality outputs, and I enjoy building efficient processes that speed time to value.

Available to hire

I am a German–English language professional with extensive experience handling confidential, high-accuracy content in regulated environments. I am a native German speaker with a proven ability to transcribe, proofread, and refine complex material into clear, professional English.

I work independently and reliably to meet tight deadlines, handling sensitive information with discretion. I collaborate across Engineering, Product, and Customer Success to ensure high-quality outputs, and I enjoy building efficient processes that speed time to value.

Skills

Copywriting

Experience Level

Copywriting

Expert

Language

German

Fluent

English

Fluent

Tamil

Fluent

Work Experience

Solution Delivery Manager at Narvar

April 1, 2024 - December 1, 2025

Produced clear, structured English documentation from stakeholder discussions across EMEA. Led customer onboarding from requirements gathering to go-live and hyper-care. Collaborated with Engineering, Product, Carriers and Customer Success to ensure high-quality delivery. Managed escalations, scope changes and phased rollouts while preserving timelines and quality. Developed Shopify kickoff materials and self-service onboarding docs to accelerate time-to-value. Supported SSO-based integrations and secure API authentication flows in enterprise SaaS environments. Delivered onboarding and product training for new customers.

Technical Engagement Manager at Yext

December 1, 2019 - February 1, 2023

Delivered complex, configurable SaaS implementations involving REST APIs, ETL pipelines, SFTP, and structured datasets. Collected and documented business and technical requirements, producing integration specifications and data mappings. Designed integration approaches and advised customers on architecture, scalability, and data quality. Facilitated technical workshops to define requirements and solution designs. Created, edited, and validated English documentation derived from German-speaking stakeholders.

Senior Integration Manager (Lead Function) at Zalando

February 1, 2018 - November 1, 2019

Led a team responsible for complex partner and marketplace integrations. Oversaw integration pipelines, delivery quality, KPIs, and escalations with external partners. Produced and reviewed bilingual (German/English) documentation and integration specifications for global marketplace partners. Contributed to building partner self-service tools and standardized integration processes. Delivered integrations for major brands including Hugo Boss, Inditex, and Calzedonia.

Project Manager & Partner Manager Delivery Hero at Delivery Hero

June 1, 2016 - January 1, 2018

Led rollout of online ordering and integration solutions for restaurant partners across Germany. Coordinated cross-functional delivery with Product, Operations and Customer Support. Supported partner onboarding, testing, and adoption of new platforms.

Implementation Manager at American Express

November 1, 2013 - May 1, 2016

Delivered end-to-end implementations for corporate card and digital payments solutions. Acted as trusted advisor to enterprise clients during onboarding and adoption. Supported process improvements and internal delivery initiatives.