Hi, I’m Marcela Elvir, a bilingual professional (Spanish–English) with hands-on experience in personalized client care, appointment scheduling, and resolving issues in health care and administrative settings. I excel at creating a friendly, professional atmosphere and I thrive in roles that require clear communication and empathy with customers and patients. With a health sciences background and a track record in reception, customer service, and coordination, I am seeking opportunities in customer service, sales, or front desk roles where I can apply attention to detail, organization, and a commitment to high-quality service. I am fluent in both Spanish and English and eager to contribute to a collaborative team.

Marcela Elvir

Hi, I’m Marcela Elvir, a bilingual professional (Spanish–English) with hands-on experience in personalized client care, appointment scheduling, and resolving issues in health care and administrative settings. I excel at creating a friendly, professional atmosphere and I thrive in roles that require clear communication and empathy with customers and patients. With a health sciences background and a track record in reception, customer service, and coordination, I am seeking opportunities in customer service, sales, or front desk roles where I can apply attention to detail, organization, and a commitment to high-quality service. I am fluent in both Spanish and English and eager to contribute to a collaborative team.

Available to hire

Hi, I’m Marcela Elvir, a bilingual professional (Spanish–English) with hands-on experience in personalized client care, appointment scheduling, and resolving issues in health care and administrative settings. I excel at creating a friendly, professional atmosphere and I thrive in roles that require clear communication and empathy with customers and patients.

With a health sciences background and a track record in reception, customer service, and coordination, I am seeking opportunities in customer service, sales, or front desk roles where I can apply attention to detail, organization, and a commitment to high-quality service. I am fluent in both Spanish and English and eager to contribute to a collaborative team.

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Work Experience

Odontólogo General – Atención al Paciente at Clínicas Dentales Privadas, Honduras
January 1, 2023 - January 1, 2025
Direct patient care and clinical support in general dentistry, ensuring a positive, professional patient experience. Managed purchases and inventory control of materials and supplies. Resolved conflicts or complaints with empathy and client guidance.
Práctica Profesional – Dirección de Sanidad Policial at Dirección de Sanidad Policial, Honduras
January 1, 2022 - January 1, 2023
Asistencia a usuarios del área de salud. Colaboración en áreas administrativas y coordinación de pacientes.
Servicio al Cliente – Rosette Bakery at Rosette Bakery, Honduras
January 1, 2019 - January 1, 2019
Atención amable y eficiente a clientes en un entorno de cafetería/panadería. Gestión de caja y área de ventas.
Volunteer Translator at Cruz Roja y Operación Sonrisa
January 1, 2023 - January 1, 2024
Traductor (inglés–español) para pacientes y personal médico extranjero, fortaleciendo habilidades de empatía y servicio; colaborando en congresos y eventos médicos y atención al público.

Education

Máster en Prótesis, Implantoprótesis y Estética Dental at Universidad Europea de Madrid
January 1, 2025 - January 1, 2027
Licenciatura en Cirugía Dental at Universidad Tecnológica Centroamericana (UNITE C)
January 1, 2017 - January 1, 2023
Bachillerato en Ciencias y Humanidades (Programa Bilíngüe) at Academia Los Pinares
January 1, 2004 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Education, Retail, Professional Services, Life Sciences