Available to hire
Hi, I’m Lauren Drake, a versatile and growth-oriented professional with experience across client care, education, administration, and coordination. I’m known for exceptional communication, organization, and a supportive, people-centered approach. I bring a proactive mindset, continuous improvement focus, and a long-term career development outlook.
Throughout my work as an English teacher, trainer, and content developer, I deliver engaging lessons, build structured training resources, and collaborate with schools and clients to improve learner outcomes. I thrive in fast-paced environments, maintain high accuracy in operations, and enjoy helping others grow.
Language
English
Fluent
Work Experience
Client Care Assistant at Medivet
January 1, 2025 - December 1, 2025Deliver high-quality client service in a fast-paced veterinary environment. Managed patient referrals to specialist clinics with accurate information transfer. Handled medication requests, following protocols and communicating clearly with clients and staff. Oversaw stock and medication ordering, maintaining inventory levels. Supported reception operations, including appointments, records, and client inquiries.
English Teacher at International Schooling
October 1, 2022 - January 1, 2024Taught Grades 6–12 in classes of 24–32 students and provided one-on-one sessions, covering literature, research, writing, grammar, and analysis. Developed course guides and scaffolding materials to support extended written tasks. Implemented anonymous student feedback systems and contributed to accreditation processes. Represented the school during external accreditation reviews, including interviews and class evaluations. Received consistently positive written evaluations and demonstrated a strong commitment to quality.
New Teacher Trainer & Content Developer at Speak English Online
October 1, 2020 - January 1, 2022Delivered engaging remote lessons to diverse learners. Progressed into New Teacher Training, supporting onboarding and best-practice development. Created training documentation to standardise equality and improve teacher readiness. Developed a full Young Learner Course with structured lessons and resources. Represented the school during external accreditation reviews, including interviews, panels, and class recordings. Received consistently positive written evaluations and demonstrated a strong commitment to quality.
Education
Bachelor of Laws (LLB) at University of the Free State
January 1, 2016 - January 1, 2021Matric Exemption at Victoria Park High School
January 11, 2030 - January 16, 2026TEFL Certificate (180 hours) at TEFLi
January 1, 2012 - January 1, 2012Lessons Observation Certificate (20 hours) at TEFLi
January 1, 2012 - January 1, 2012Get Organized: Together Teacher at Relay Graduate School of Education
January 1, 2023 - January 1, 2023AutoCAD Advanced at AutoDesk
January 1, 2010 - January 1, 2010Revit 3D at AutoDesk
January 1, 2010 - January 1, 2010AutoCAD for Beginners at AutoDesk
January 1, 2009 - January 1, 2009Architecture Technology at Exploratory University Modules
January 1, 2010 - January 1, 2010Interior Design at Exploratory University Modules
January 1, 2009 - January 1, 2009Fashion Design at Exploratory University Modules
January 1, 2008 - January 1, 2008Qualifications
TEFL Certificate (180 hours)
January 1, 2012 - January 16, 2026Lessons Observation Certificate (20 hours)
January 1, 2012 - January 16, 2026Get Organized: Together Teacher
January 1, 2023 - January 1, 2023AutoCAD Advanced
January 1, 2010 - January 16, 2026Revit 3D
January 1, 2010 - January 16, 2026AutoCAD for Beginners
January 1, 2009 - January 16, 2026Industry Experience
Education, Healthcare, Professional Services, Media & Entertainment, Software & Internet
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