Available to hire
Passionate and reliable professional with experience in creative work, customer service, airport operations, and hospitality. Skilled at delivering high-quality service and exceeding client expectations, with a background in tourism and business through hands-on experience. Eager to learn, contribute, excel, and support organizational goals while taking on new challenges.
Skills
Experience Level
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Front Office Intern at Olive Residences
June 1, 2023 - September 30, 2023Assisted with check-in and check-out processes; supported guest interactions.
Content Creator at Freelance
September 1, 2023 - PresentCreate engaging content aligned with client brand and audience.
Front Desk Officer at Olive Residences
September 1, 2024 - April 2, 2025Led check-ins and inquiries; managed reservations, phone calls, and requests while providing efficient customer service.
Practicum Student at Raja Travel Company
November 1, 2023 - May 31, 2024Created tour packages and marketing outputs; studied guest experience concepts and airline courses.
Customer Experience Agent at Alorica Co.
July 1, 2021 - December 31, 2022Handled orders, inquiries, and complaints for a US-based food delivery system; managed calls and chats to ensure positive customer experiences.
Practicum Student at Rajah Travel Company
November 1, 2023 - May 1, 2024Created tour packages and marketing output; studied guest experience concepts and airline course.
Education
Bachelor of Science in International Travel and Tourism Management (Magna Cum Laude) at Lyceum of the Philippines University Laguna (La Salle Lipa Campus)
January 11, 2030 - January 16, 2026Senior High School Diploma - Accountancy and Business Management Strand (With Honors) at La Salle Lipa
January 11, 2030 - January 16, 2026Bachelor of Science in International Travel and Tourism Management (Magna Cum Laude) at Lyceum of the Philippines University, Laguna
January 1, 2017 - January 1, 2019Senior High School - Accountancy and Business Management Strand (Honors) at De La Salle Lipa
January 1, 2017 - January 1, 2019British Virgin Island Certification for Multicultural Diversity Program at Pete Island Resort
January 11, 2030 - March 18, 2026Professional Development Certificate - Managing Diversity in Multicultural Workplace at American Hospitality Academy
January 11, 2030 - March 18, 2026Qualifications
Amadeus Certification: Fares and Ticketing
December 1, 2022 - January 16, 2026British Virgin Island Certification: Multicultural Diversity Program
February 1, 2023 - January 16, 2026Professional Development Certificate - American Hospitality Academy: Managing Diversity in Multicultural Workplace
November 1, 2022 - January 16, 2026Dean's List Awardee - Lyceum of the Philippines University
January 1, 2019 - December 31, 2023Amadeus Certification: Fares and Ticketing
January 11, 2030 - March 18, 2026British Virgin Island Certification for Multicultural Diversity Program
January 11, 2030 - March 18, 2026Amadeus Certification: Fares and Ticketing
January 11, 2030 - March 18, 2026Professional Development Certificate - Managing Diversity in Multicultural Workplace
January 11, 2030 - March 18, 2026Industry Experience
Travel & Hospitality, Professional Services, Education, Transportation & Logistics
Skills
Experience Level
Intermediate
Intermediate
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