Hi, I’m Elvis Apakama. I’m a highly organized Freelancing Virtual Assistant based in Aberdeen, UK, with extensive experience in travel logistics, admin support, and client communications across healthcare, hospitality, and professional services. I thrive on turning complex itineraries and administrative workflows into streamlined processes, always focused on accuracy and reliability while delivering premium support to high-value clients. I’m passionate about building efficient systems, managing confidential data in line with UK GDPR, and providing proactive, personalised assistance across multiple time zones. I balance attention to detail with a friendly, responsive service that aligns with client expectations and organizational standards.

Elvis Apakama

Hi, I’m Elvis Apakama. I’m a highly organized Freelancing Virtual Assistant based in Aberdeen, UK, with extensive experience in travel logistics, admin support, and client communications across healthcare, hospitality, and professional services. I thrive on turning complex itineraries and administrative workflows into streamlined processes, always focused on accuracy and reliability while delivering premium support to high-value clients. I’m passionate about building efficient systems, managing confidential data in line with UK GDPR, and providing proactive, personalised assistance across multiple time zones. I balance attention to detail with a friendly, responsive service that aligns with client expectations and organizational standards.

Available to hire

Hi, I’m Elvis Apakama. I’m a highly organized Freelancing Virtual Assistant based in Aberdeen, UK, with extensive experience in travel logistics, admin support, and client communications across healthcare, hospitality, and professional services. I thrive on turning complex itineraries and administrative workflows into streamlined processes, always focused on accuracy and reliability while delivering premium support to high-value clients.

I’m passionate about building efficient systems, managing confidential data in line with UK GDPR, and providing proactive, personalised assistance across multiple time zones. I balance attention to detail with a friendly, responsive service that aligns with client expectations and organizational standards.

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Language

English
Fluent

Work Experience

Freelance Virtual Assistant at VIRTUAL ADMINISTRATION LIMITED
October 1, 2025 - Present
Provide end-to-end remote administrative support, including calendar management, appointment scheduling, data entry, and maintaining confidential client information in compliance with UK GDPR and healthcare privacy standards. Coordinate virtual and in-person meetings, prepare agendas, take minutes, follow up on actions, maintain structured digital filing systems, and liaise with third-party suppliers to support documentation and administrative processes.
Remote Administrator/HR Officer at PARENT-HELP LIMITED
October 1, 2024 - Present
Provide administrative support across HR functions and people operations. Maintain confidential employee records, contracts, onboarding, absence tracking, respond to HR queries, support performance reviews, assist with training records, and ensure compliance with internal policies and UK employment requirements.
Customer Advisor at B & Q LIMITED, ABERDEEN
January 1, 2025 - September 30, 2025
Managed high-volume customer enquiries via phone, email, web chat, and in-person channels. Resolved issues at first point of contact, updated CRM/system databases, processed payments and refunds, adhered to data protection procedures, and escalated complex cases with timely follow-up.
Personal Assistant at PAKS GLOBAL LIMITED
February 1, 2022 - December 31, 2024
Provided comprehensive administrative and executive support including diary management, meeting coordination, professional email correspondence, and contract/invoice/project documentation. Supported invoicing and financial reporting using QuickBooks and coordinated with suppliers/subcontractors.
Administrative Assistant at NOLAN SEA FOODS, LIMITED
February 1, 2020 - January 31, 2022
Delivered daily office and administrative support to senior management. Organized meetings, schedules, and supplier communications; processed invoices and purchase orders using Sage and Microsoft Dynamics 365; maintained employee records and assisted with HR onboarding and training administration; contributed to workflow improvements.

Education

Add your educational history here.

Qualifications

Bachelor of Technology in Geophysics
January 11, 2030 - January 16, 2026
Microsoft Office Suite Certification
January 11, 2030 - January 16, 2026
CRM Systems Certification
January 11, 2030 - January 16, 2026

Industry Experience

Travel & Hospitality, Healthcare, Professional Services, Retail, Education