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Hi, I’m Nicolas De Olivera, a customer service professional with a track record in remote support, bookings management, and administrative assistance. I thrive in fast-paced environments and excel at clear communication, problem solving, and delivering personalized help to clients. Outside work, I freelance as a music coach and producer, coordinating sessions, scheduling, and project delivery. I’m tech-savvy, organized, and fluent in English, with a passion for creating smooth customer experiences and high-quality music productions.…Hi, I’m Nicolas De Olivera, a customer service professional with a track record in remote support, bookings management, and administrative assistance. I thrive in fast-paced environments and excel at clear communication, problem solving, and delivering personalized help to clients. Outside work, I freelance as a music coach and producer, coordinating sessions, scheduling, and project delivery. I’m tech-savvy, organized, and fluent in English, with a passion for creating smooth customer experiences and high-quality music productions.

Nicolas De Olivera

Music Producer, Musician, Audio Engineer, +2

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Hi, I’m Nicolas De Olivera, a customer service professional with a track record in remote support, bookings management, and administrative assistance. I thrive in fast-paced environments and excel at clear communication, problem solving, and delivering personalized help to clients. Outside work, I freelance as a music coach and producer, coordinating sessions, scheduling, and project delivery. I’m tech-savvy, organized, and fluent in English, with a passion for creating smooth customer experiences and high-quality music productions.…Hi, I’m Nicolas De Olivera, a customer service professional with a track record in remote support, bookings management, and administrative assistance. I thrive in fast-paced environments and excel at clear communication, problem solving, and delivering personalized help to clients. Outside work, I freelance as a music coach and producer, coordinating sessions, scheduling, and project delivery. I’m tech-savvy, organized, and fluent in English, with a passion for creating smooth customer experiences and high-quality music productions.

Available to hire

Hi, I’m Nicolas De Olivera, a customer service professional with a track record in remote support, bookings management, and administrative assistance. I thrive in fast-paced environments and excel at clear communication, problem solving, and delivering personalized help to clients.

Outside work, I freelance as a music coach and producer, coordinating sessions, scheduling, and project delivery. I’m tech-savvy, organized, and fluent in English, with a passion for creating smooth customer experiences and high-quality music productions.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

Work Experience

Logistics Assistant at Probian Animal Health (Barcelona)

January 1, 2025 - Present

Coordinated daily logistics tasks following schedules and procedures. Maintained accurate records and ensured timely order processing. Communicated with team members to resolve issues efficiently. Worked under time pressure with strong attention to detail.

Music producer teacher at freelancer

October 16, 2024 - January 15, 2026

Freelance music producer specialized in electronic music, using Ableton Live to create original beats, tracks, and productions across various electronic music genres, tailored to different styles and projects

Customer Service Agent at Record Go Rent a Car (Barcelona)

July 1, 2024 - January 1, 2025

Managed vehicle reservations, modifications, and cancellations. Assisted customers in person and remotely. Provided clear information on policies, insurance, and travel requirements. Resolved issues calmly to ensure customer satisfaction.

Frontline Customer Support at Steyne Restaurant (Sydney, Australia)

January 1, 2024 - September 1, 2024

Delivered customer service in high-volume environments. Assisted international clients in English. Strengthened communication and problem-solving skills.

Hotel Assistance at YHA Australia (Byron Bay)

April 1, 2023 - December 1, 2023

Managed bookings, cancellations, and payments using PMS. Assisted guests with travel planning and itinerary adjustments. Handled check-ins, invoicing, and issue resolution.

Freelance Music Coach & Producer at Australia

February 1, 2020 - January 1, 2021

Provided personalized music coaching and production services. Managed client schedules and project delivery. Developed strong organizational and communication skills.