I am a results-driven professional with over 8 years of experience in sales coordination, business management, and strategic planning. I excel at supporting and driving sales efforts, leveraging strong organizational skills to deliver results. Previously, I served as Deputy Business Director for five years, overseeing multiple branches and leading sales initiatives, team management, and customer relations in fast-paced environments. I also have a solid background as Chief of Administration and Planning in the telecom industry, with experience in streamlining operations, budgeting, and strategic analysis. I am known for strong communication skills, attention to detail, and the ability to thrive under pressure while consistently achieving business objectives.…

Mirtha Carolina Castillo Sanchez

I am a results-driven professional with over 8 years of experience in sales coordination, business management, and strategic planning. I excel at supporting and driving sales efforts, leveraging strong organizational skills to deliver results. Previously, I served as Deputy Business Director for five years, overseeing multiple branches and leading sales initiatives, team management, and customer relations in fast-paced environments. I also have a solid background as Chief of Administration and Planning in the telecom industry, with experience in streamlining operations, budgeting, and strategic analysis. I am known for strong communication skills, attention to detail, and the ability to thrive under pressure while consistently achieving business objectives.…

Available to hire

I am a results-driven professional with over 8 years of experience in sales coordination, business management, and strategic planning. I excel at supporting and driving sales efforts, leveraging strong organizational skills to deliver results.

Previously, I served as Deputy Business Director for five years, overseeing multiple branches and leading sales initiatives, team management, and customer relations in fast-paced environments. I also have a solid background as Chief of Administration and Planning in the telecom industry, with experience in streamlining operations, budgeting, and strategic analysis. I am known for strong communication skills, attention to detail, and the ability to thrive under pressure while consistently achieving business objectives.

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Skills

Experience Level

Language

English
Advanced
French
Beginner

Work Experience

Sales Coordinator at Artika for Living
February 1, 2023 - December 1, 2025
Supervises a team of three international employees in Artika Pro Division (wholesale); partners with cross-functional groups to analyze business components and identify opportunities; assists the sales team with quotes and proposals; supports account management during reviews; monitors sales targets and handles inquiries; communicates with buyers, planners, and onboarding analysts; resolves discrepancies and supports requirements.
Over-the-phone Interpreter (remote) at Bilingual
January 1, 2022 - December 31, 2022
Provided real-time interpretation services over the phone between Spanish and English for diverse clients; ensured accuracy, clarity, and cultural sensitivity; supported customers in fields such as customer service, healthcare, and business communication.
Customer Service Agent (remote) at Teleperformance
January 1, 2022 - December 31, 2022
Assisted Nordstrom Rack customers by phone and online channels; provided support with orders, returns, and inquiries; maintained accurate records and ensured issue resolution; demonstrated adaptability in a fast-paced environment.
Deputy Commercial Director at Bitel (VIETTEL PERU)
January 1, 2017 - December 31, 2022
Controlled and supported all branch staff (50+ per branch); monitored sales strategy; identified opportunities to expand the business nationwide; planned 100% of sales channels; produced KPI reports for General Management; supported technical department and oversaw day-to-day operations.
Manager of Administration and Planning at Bitel (VIETTEL PERU)
January 1, 2014 - December 31, 2017
Supervised a team of 9 in office and 25 nationwide; planned administrative, commercial, and technical activities; reported to CEOs; coordinated company-wide tasks and objectives; led administrative operations within the organization.
International Projections Unit Coordinator at Chio Lecca International Fashion School
January 1, 2012 - Present
Coordinated international projections; facilitated international agreements for internships and study trips; assisted in student applications and managed international liaison activities.
Guest Departure Officer – Guest Services Officer at Royal Caribbean International
January 1, 2012 - December 31, 2013
Coordinated debarkation for passengers (up to 4,000); planned baggage manifests and port logistics; assisted passengers and crew; participated in drills; handled front desk tasks and reservations.
Peru Moda and Peru Gift Show Coordinator (International buyers) at Promperu
January 1, 2010 - December 31, 2011
Provided information to international buyers for Peru Moda and Peru Gift Show; coordinated ticketing, hotel, transportation, and show needs for over 300+ buyers; participated in evaluation meetings and translation as needed.
Peru Moda and Peru Gift Show Coordinator (International buyers) at Promperu
January 1, 2014 - December 31, 2014
Continuation of responsibilities for Peru Moda and Peru Gift Show coordination for international buyers; supported logistics and translation as necessary.
Guest Services Agent at Mountain Creek Sky Resort
January 1, 2006 - December 31, 2008
Delivered exceptional customer service; assisted with check-in/check-out, reservations, and guest inquiries; provided information on amenities and activities; coordinated with staff to resolve guest concerns.

Education

Master of Business Administration at Master University of Niagara Falls
January 11, 2030 - January 17, 2026
Bachelor's Degree in Translation and Interpreting at University Ricardo Palma University – Lima, Peru
January 1, 2004 - January 1, 2010
Diploma in International Business Management at Diplomas Ciencias Aplicadas University – Lima, Peru
January 1, 2013 - January 1, 2014
International Master Course of Business Administration at Berkley University, California – Lima, Peru
January 1, 2022 - January 17, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Telecommunications, Retail, Media & Entertainment, Education, Professional Services, Manufacturing

Skills

Experience Level