Available to hire
I’m a Responsible Gaming / Player Safety professional with 10+ years of experience in monitoring behaviour, safeguarding, de-escalation, and structured decision-making. I bring strong documentation skills, a policy-driven approach, and high emotional intelligence to cross-functional teams.
Fluent in English, Italian, Maltese, with advanced French. I am seeking Responsible Gaming / Safer Gambling roles in iGaming (remote or hybrid).
Skills
Experience Level
Expert
Language
English
Fluent
Italian
Fluent
Maltese
Fluent
French
Advanced
Work Experience
Learning Support Educator II at St Albert the Great College
January 1, 2024 - PresentMonitored behavioural patterns and emotional regulation in individuals at risk. Applied safeguarding procedures, escalation protocols, and detailed documentation. De-escalated high-stress situations using structured communication. Collaborated with multidisciplinary teams following compliance-driven frameworks. Maintained confidential records and incident reports.
Personal Assistant to Member of the European Parliament at European Parliament
January 1, 2023 - January 1, 2024Managed sensitive communications and confidential documentation. Ensured compliance with institutional procedures and deadlines. Coordinated stakeholder communication with discretion and accuracy. Maintained structured records and decision trails.
Photo Editor & Event Coordination Freelance
January 1, 2018 - January 1, 2023Edited and delivered high volumes of time-sensitive visual content under strict deadlines. Coordinated photographers and videographers during live events, ensuring adherence to schedules, briefs, and client requirements. Managed real-time problem-solving and decision-making in high-pressure environments. Maintained accurate records, file management, and delivery standards. Communicated clearly with multiple stakeholders to resolve issues and ensure compliance with agreed expectations.
Learning Support Educator II at St Albert the Great College
January 1, 2014 - January 1, 2023Monitored behavioural patterns and emotional regulation in individuals at risk. Applied safeguarding procedures, escalation protocols, and detailed documentation. De-escalated high-stress situations using structured communication. Collaborated with multidisciplinary teams following compliance-driven frameworks. Maintained confidential records and incident reports.
Customer Care Liaison Officer at St. James Hospital
January 1, 2009 - January 1, 2013Supported individuals in distress, addressing complaints and sensitive issues. Applied empathy-driven communication while following internal protocols. Documented cases, financial queries, and resolutions accurately. Liaised between departments to resolve escalated cases.
Manager and Owner at Don Mesquita Wine Bar
January 1, 2007 - January 1, 2009Managed operations, staff supervision, and customer issue resolution. Maintained compliance with regulations and handled conflict situations.
Education
Qualifications
Certificate in the Practice of Inclusive Education in the Classroom (Level 2)
January 11, 2030 - January 17, 2026Certificate in the Practice of Inclusive Education in the Classroom (Level 1)
January 11, 2030 - January 17, 2026Certificate in Supporting Students with Individual Educational Needs
January 11, 2030 - January 17, 2026Advanced Level: Marketing
January 11, 2030 - January 17, 2026Intermediate Level: Psychology
January 11, 2030 - January 17, 2026GCSE / O Levels
January 11, 2030 - January 17, 2026ECDL
January 11, 2030 - January 17, 2026Certificate in the Practice of Inclusive Education in the Classroom (Level 2)
January 11, 2030 - January 17, 2026Certificate in the Practice of Inclusive Education in the Classroom (Level 1)
January 11, 2030 - January 17, 2026Certificate in Supporting Students with Individual Educational Needs
January 11, 2030 - January 17, 2026Advanced Level: Marketing
January 11, 2030 - January 17, 2026Intermediate Level: Psychology
January 11, 2030 - January 17, 2026GCSE / O Levels
January 11, 2030 - January 17, 2026ECDL
January 11, 2030 - January 17, 2026Industry Experience
Education, Gaming, Media & Entertainment, Professional Services, Government
Skills
Experience Level
Expert
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