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I am a results-driven IT professional with 15+ years delivering secure web solutions, project management, and top-tier IT support. I thrive in multi-tasking environments, consistently delivering on-time projects and adapting to changing priorities. My strengths include WCAG accessibility compliance, AWS management, and robust IT infrastructure. I have a track record of developing and maintaining hundreds of WordPress sites, optimizing performance, and partnering with Marketing to drive data-driven decisions through GA4 and SEO. I emphasize accessible, secure solutions and effective change management in cross-functional teams.…I am a results-driven IT professional with 15+ years delivering secure web solutions, project management, and top-tier IT support. I thrive in multi-tasking environments, consistently delivering on-time projects and adapting to changing priorities. My strengths include WCAG accessibility compliance, AWS management, and robust IT infrastructure. I have a track record of developing and maintaining hundreds of WordPress sites, optimizing performance, and partnering with Marketing to drive data-driven decisions through GA4 and SEO. I emphasize accessible, secure solutions and effective change management in cross-functional teams.

Jonathan Irion

Web Developer, Front-End Developer, Web Designer

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I am a results-driven IT professional with 15+ years delivering secure web solutions, project management, and top-tier IT support. I thrive in multi-tasking environments, consistently delivering on-time projects and adapting to changing priorities. My strengths include WCAG accessibility compliance, AWS management, and robust IT infrastructure. I have a track record of developing and maintaining hundreds of WordPress sites, optimizing performance, and partnering with Marketing to drive data-driven decisions through GA4 and SEO. I emphasize accessible, secure solutions and effective change management in cross-functional teams.…I am a results-driven IT professional with 15+ years delivering secure web solutions, project management, and top-tier IT support. I thrive in multi-tasking environments, consistently delivering on-time projects and adapting to changing priorities. My strengths include WCAG accessibility compliance, AWS management, and robust IT infrastructure. I have a track record of developing and maintaining hundreds of WordPress sites, optimizing performance, and partnering with Marketing to drive data-driven decisions through GA4 and SEO. I emphasize accessible, secure solutions and effective change management in cross-functional teams.

Available to hire

I am a results-driven IT professional with 15+ years delivering secure web solutions, project management, and top-tier IT support. I thrive in multi-tasking environments, consistently delivering on-time projects and adapting to changing priorities. My strengths include WCAG accessibility compliance, AWS management, and robust IT infrastructure.

I have a track record of developing and maintaining hundreds of WordPress sites, optimizing performance, and partnering with Marketing to drive data-driven decisions through GA4 and SEO. I emphasize accessible, secure solutions and effective change management in cross-functional teams.

Skills

Experience Level

Expert

Expert

Expert

Expert

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Intermediate

Work Experience

Web Developer at Ntirety, Inc.

January 1, 2016 - January 1, 2025

Maintained content and functional updates for Ntirety corporate website. Implemented SEO strategies resulting in a 22% increase in organic traffic through refined markup, content, and performance enhancements. Monitored and produced GA4 reports for Marketing management.

Web Developer at D+H

January 1, 2014 - January 1, 2016

Designed and implemented custom branding solutions for Cavion Internet Banking, delivering 30+ client-specific integrations per quarter while maintaining PCI-level security. Development and maintenance of ASP.NET secure forms and applications. Built and updated WordPress sites for enterprise clients, improving page-load speed by approximately 25% through front-end optimization. Provided Tier-2 support for web services, achieving 98% SLA compliance.

Sr. Implementation Specialist at D+H

January 1, 2010 - January 1, 2014

Technical implementation of Internet Banking upgrade and add-on product projects in SOA/SaaS environment. Led a portfolio of over 150 Bill-Pay migration projects, collaborating with cross-functional teams spanning two continents. Authored the Cavion Bill-Pay implementation guide and developed a SharePoint-based tracking portal, resulting in a 20% reduction in onboarding time. Provided training and guidance to the 'Center of Excellence' team in Trivandrum, enhancing regional deployment capacity by 28%.

Configuration Analyst at Frontier Airlines, Inc.

January 1, 2007 - January 1, 2010

Cataloged and responded to RFCs within the IT Infrastructure to ensure Sarbanes-Oxley and PCI compliance. Managed the Change Advisory Board, overseeing 250+ change requests annually and reducing unapproved changes by 53%. Led the selection and implementation of a new ITSM suite to align with ITIL best practices.

IT Support II at Frontier Airlines, Inc.

January 1, 2006 - January 1, 2007

Provided hardware and software technical support for general offices and airport stations, leveraging experience in troubleshooting, Active Directory, computer hardware, and Windows systems. Developed standardized PC images and automated deployment scripts, significantly reducing workstation setup time. Responsible for asset management using the TrackIT! system and trained new IT support personnel.

Severity Problem Analyst at Ameriquest Mortgage Company

January 1, 2005 - January 1, 2006

Evaluated and escalated high-priority incidents to technical service partners within the IT division, ensuring adherence to OLA guidelines. Provided priority Problem Management and monitored Change Management processes while assisting in phased ITIL adoption. Conducted production application server monitoring and provided hardware and software technical support in Windows environments.

IT Help Desk Analyst at Alternative Resources Corporation

January 1, 2004 - January 1, 2004

Contracted by IBM Global Services to deliver comprehensive IT Help Desk support for JPMorganChase, specializing in user account administration across NetWare, Windows NT/2000/XP, AS/400, HP3000, and various web-based applications. Skilled in Active Directory management and networking solutions, including Lotus Notes middleware.

Senior Technical Analyst at SBC Internet Services

January 1, 1999 - January 1, 2002

Founding member of the DSL support team, delivering Tier 3 escalation support and provisioning of DSL circuits on Redback routers. Contributed to training curriculum for Tier 2 analysts and monitored network infrastructure events and outages, preparing detailed reports for leadership. Handled executive escalations and high-profile client support, including DNC 2000 and state government DSL services.