I am a people-focused professional with over 10 years of experience in fast-paced environments. My career journey in New Zealand has allowed me to cultivate strong skills in customer and stakeholder engagement, relationship management, and bringing teams together for success. I thrive in high-pressure, deadline-driven settings where adaptability and clear communication are essential. With 5 years in retail and over a year in remote recruitment support, I bring a results-oriented approach to my work. I am dedicated to creating positive experiences for customers and teams alike, ensuring operational efficiency and outstanding service quality. My background has equipped me to handle diverse responsibilities and collaborate effectively across various functions.

Linh Nguyen Gia Chu

I am a people-focused professional with over 10 years of experience in fast-paced environments. My career journey in New Zealand has allowed me to cultivate strong skills in customer and stakeholder engagement, relationship management, and bringing teams together for success. I thrive in high-pressure, deadline-driven settings where adaptability and clear communication are essential. With 5 years in retail and over a year in remote recruitment support, I bring a results-oriented approach to my work. I am dedicated to creating positive experiences for customers and teams alike, ensuring operational efficiency and outstanding service quality. My background has equipped me to handle diverse responsibilities and collaborate effectively across various functions.

Available to hire

I am a people-focused professional with over 10 years of experience in fast-paced environments. My career journey in New Zealand has allowed me to cultivate strong skills in customer and stakeholder engagement, relationship management, and bringing teams together for success. I thrive in high-pressure, deadline-driven settings where adaptability and clear communication are essential.

With 5 years in retail and over a year in remote recruitment support, I bring a results-oriented approach to my work. I am dedicated to creating positive experiences for customers and teams alike, ensuring operational efficiency and outstanding service quality. My background has equipped me to handle diverse responsibilities and collaborate effectively across various functions.

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Experience Level

Intermediate
Intermediate

Language

English
Fluent
Vietnamese
Fluent
Spanish; Castilian
Beginner

Work Experience

Senior Sales Assistant at Brittain Wynyard, Auckland
May 1, 2021 - August 1, 2024
Handled customer inquiries and complaints calmly and professionally; resolved issues in a timely manner; created reports and documents for the office manager; learned and followed store policies; contributed to smooth daily operations; trained and supported staff; managed inquiries and coordinated follow-ups with customers.
Casual Sales and Design Assistant at Polished Diamonds, Auckland
October 1, 2024 - Present
Assisted in developing jewelry showroom displays and jewelry pieces; collaborated with design team to create custom jewelry; supported in-store operations and stock management; maintained accurate inventory and pricing; fostered strong client relationships and drove repeat purchases through personalized service.
Web Research & Data Entry Specialist at BlackBox NZ
February 1, 2026 - Present
I identified and qualified relevant stakeholders while conducting early-stage external stakeholder engagement. My responsibilities included extracting and verifying business records and maintaining data integrity through segmentation and categorization.
Remote Headhunter at Ant-Tech Asia & Europe
February 1, 2025 - Present
Utilised multi-channel sourcing strategies to meet hiring targets, managing outreach and engagement throughout the hiring process while ensuring smooth communication among candidates and stakeholders.
Senior Retail Assistant at Brittain Wynyard
May 1, 2021 - August 1, 2024
Supported workforce operations, coordinated team performance metrics, and resolved customer issues ensuring operational consistency and quality during peak trading periods.
Casual Sales and Design Assistant at Polished Diamonds
October 1, 2024 - October 1, 2025
Tracked and managed client inquiries to ensure effective communication and supported brand experiences in the retail environment.

Education

Diploma in Business at Auckland University of Technology
March 1, 2021 - April 1, 2022
Bachelor in Business at Auckland University of Technology
March 1, 2022 - January 18, 2026
Diploma in Business at Auckland University of Technology
February 1, 2021 - February 1, 2022
Bachelor of Arts in Event Management at Auckland University of Technology
February 1, 2022 - February 1, 2025

Qualifications

Event Management
July 1, 2025 - January 18, 2026

Industry Experience

Retail, Media & Entertainment, Education, Professional Services