I am an ambitious individual currently preparing to study Software Engineering at De Montfort University. I previously worked as an administrator in a surgical setting for the past year, quickly adapting to new systems and gaining a thorough understanding of SystmOne. I have experience handling high volumes of phone calls and supporting patient care. I have competed in public speaking competitions over the years, which has boosted my confidence and communication skills. I also completed PixL Edge training, which gave me resilience and teamwork skills that I can apply in diverse environments.

Romana Fazloon

I am an ambitious individual currently preparing to study Software Engineering at De Montfort University. I previously worked as an administrator in a surgical setting for the past year, quickly adapting to new systems and gaining a thorough understanding of SystmOne. I have experience handling high volumes of phone calls and supporting patient care. I have competed in public speaking competitions over the years, which has boosted my confidence and communication skills. I also completed PixL Edge training, which gave me resilience and teamwork skills that I can apply in diverse environments.

Available to hire

I am an ambitious individual currently preparing to study Software Engineering at De Montfort University. I previously worked as an administrator in a surgical setting for the past year, quickly adapting to new systems and gaining a thorough understanding of SystmOne. I have experience handling high volumes of phone calls and supporting patient care.

I have competed in public speaking competitions over the years, which has boosted my confidence and communication skills. I also completed PixL Edge training, which gave me resilience and teamwork skills that I can apply in diverse environments.

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Experience Level

Intermediate

Language

Arabic
Beginner
English
Fluent

Work Experience

Receptionist/Administrator at Johnson Medical Practice
November 1, 2024 - August 31, 2025
First point of contact for patients, handling a high volume of incoming calls and responding to general enquiries. Booked appointments, referred patients to hospitals and other healthcare services for specialist care, and directed them to local pharmacies for minor ailments where appropriate. Managed medical record requests in line with confidentiality protocols and was responsible for scanning and uploading correspondence to patients' electronic records to ensure accurate and up-to-date documentation.
Virtual Work Experience at Leicestershire Education Business Company (LEBC)
January 1, 2020 - December 31, 2020
Completed virtual work experience in Health and Social Care Sector to build a fundamental understanding of working within healthcare settings.

Education

GCSE Level at The City of Leicester College
September 1, 2017 - June 30, 2022
Level 1/2 Certificate Health and Social Care at The City of Leicester College
January 11, 2030 - January 19, 2026
Level 2 Certificate in Further Mathematics at The City of Leicester College
January 11, 2030 - January 19, 2026
Advanced Level at Beauchamp College
September 1, 2023 - June 30, 2024
BSc Software Engineering at De Montfort University
September 1, 2025 - January 19, 2026

Qualifications

Level 1/2 Certificate Health and Social Care
January 11, 2030 - January 19, 2026
Level 2 Certificate in Further Mathematics
January 11, 2030 - January 19, 2026

Industry Experience

Healthcare, Education, Professional Services