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Hi, I’m Airah Razak. I’m an experienced Administrative and Executive Assistant based in Singapore who thrives in fast-paced environments, keeps operations organized, and ensures smooth office workflows. I excel at calendar and task management, cross-functional collaboration, and delivering exceptional customer service to colleagues, clients, and partners. I’m a proactive, adaptable team player who communicates clearly, handles pressure with composure, and continually looks for ways to improve processes and support business growth.…Hi, I’m Airah Razak. I’m an experienced Administrative and Executive Assistant based in Singapore who thrives in fast-paced environments, keeps operations organized, and ensures smooth office workflows. I excel at calendar and task management, cross-functional collaboration, and delivering exceptional customer service to colleagues, clients, and partners. I’m a proactive, adaptable team player who communicates clearly, handles pressure with composure, and continually looks for ways to improve processes and support business growth.

Airah Razak

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Hi, I’m Airah Razak. I’m an experienced Administrative and Executive Assistant based in Singapore who thrives in fast-paced environments, keeps operations organized, and ensures smooth office workflows. I excel at calendar and task management, cross-functional collaboration, and delivering exceptional customer service to colleagues, clients, and partners. I’m a proactive, adaptable team player who communicates clearly, handles pressure with composure, and continually looks for ways to improve processes and support business growth.…Hi, I’m Airah Razak. I’m an experienced Administrative and Executive Assistant based in Singapore who thrives in fast-paced environments, keeps operations organized, and ensures smooth office workflows. I excel at calendar and task management, cross-functional collaboration, and delivering exceptional customer service to colleagues, clients, and partners. I’m a proactive, adaptable team player who communicates clearly, handles pressure with composure, and continually looks for ways to improve processes and support business growth.

Available to hire

Hi, I’m Airah Razak. I’m an experienced Administrative and Executive Assistant based in Singapore who thrives in fast-paced environments, keeps operations organized, and ensures smooth office workflows. I excel at calendar and task management, cross-functional collaboration, and delivering exceptional customer service to colleagues, clients, and partners.

I’m a proactive, adaptable team player who communicates clearly, handles pressure with composure, and continually looks for ways to improve processes and support business growth.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Malay

Intermediate

Indonesian

Intermediate

Chinese

Intermediate

Work Experience

Team Coordinator at Jax Pte Ltd

January 1, 2023 - January 1, 2025

Greeted guests, promoted specials, took orders, and managed event logistics; maintained information for functions and events; collaborated with cross-functional teams to ensure cohesive planning and execution.

Customer Experience Specialist at Delta Air Lines Singapore

July 1, 2022 - January 1, 2023

Provided excellent customer service to passengers; assisted with check-in, ticketing, baggage and travel-related inquiries; processed payments for tickets and services; handled customer complaints and ensured policy compliance; stayed up-to-date on products and promotions; participated in team meetings and training.

Front of House Manager at Maison Sukree Pte Ltd

February 1, 2021 - May 1, 2022

Greeted customers and provided assistance; took bakery orders; answered questions about ingredients and designs; operated cash registers and card machines; managed daily administrative tasks and scheduling.

Administrative Secretary at LK Taekwondo Pte Ltd

March 1, 2018 - December 31, 2019

Handled incoming calls and inquiries; maintained leads and databases; managed accounts receivable and inquiries from parents and suppliers; prepared invoices and ordered equipment and uniforms; performed other ad hoc tasks.

Executive Secretary at Saint Pierre Pte Ltd (Freelance)

February 1, 2015 - February 29, 2016

Provided executive-level administrative support; managed correspondence, scheduling, and document preparation; supported HR and AR tasks and assisted with event planning as needed.

Administrative & Accounts Assistant at Savills Property Management Pte Ltd (Contract)

April 1, 2017 - March 31, 2018

Managed incoming calls and inquiries; maintained ledgers and databases; handled accounts receivable tasks; organized invoices and payments; supported HR and accounts functions.

Administrative Executive at Platinum Wine & Spirits Pte Ltd

August 1, 2014 - December 31, 2014

Received customer orders, maintained order records; handled invoicing and post-invoicing; ensured inventory accuracy; supported kitchen/ event setups and procurement tasks.

Administrative Executive at SGS Testing & Control Services Singapore Pte Ltd

March 1, 2011 - April 30, 2012

Generated test reports daily; improved procedures for efficiency; handled client inquiries; organized documentation; supported cross-functional teams and vendor communications.