I am an experienced operations and people support professional with a strong background in stakeholder coordination and structured administrative support. I have a proven ability to research, track, and manage professional leads, support activities, and maintain accurate records across international environments. Currently, I am pursuing a Master in Coaching to enhance my ability to empower teams and unlock their full potential. I enjoy off-the-beaten-path travels, collecting foreign languages, and engaging in long walks and music sessions.…

ILARIA SANTORO

I am an experienced operations and people support professional with a strong background in stakeholder coordination and structured administrative support. I have a proven ability to research, track, and manage professional leads, support activities, and maintain accurate records across international environments. Currently, I am pursuing a Master in Coaching to enhance my ability to empower teams and unlock their full potential. I enjoy off-the-beaten-path travels, collecting foreign languages, and engaging in long walks and music sessions.…

Available to hire

I am an experienced operations and people support professional with a strong background in stakeholder coordination and structured administrative support. I have a proven ability to research, track, and manage professional leads, support activities, and maintain accurate records across international environments. Currently, I am pursuing a Master in Coaching to enhance my ability to empower teams and unlock their full potential. I enjoy off-the-beaten-path travels, collecting foreign languages, and engaging in long walks and music sessions.

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Language

Italian
Fluent
Spanish; Castilian
Advanced
English
Advanced
French
Intermediate
Chinese
Intermediate
German
Intermediate
Russian
Intermediate

Work Experience

Senior Office and People Experience Manager at THEFORK, TRIPADVISOR Group
September 1, 2021 - Present
Responsible for managing 8 offices across Europe, supporting global operations and providing structured administrative and stakeholder support across various People Operations areas. Managed substantial budgets and coordinated a 7-person team for global initiatives.
Office & Administration Manager at BUZZOOLE
July 1, 2016 - December 1, 2019
Supported the start-up’s growth by designing and optimizing office and people processes, ensuring efficient workflows and managing budgets. Provided executive assistance to CEO and CFO, and coordinated HR and administrative tasks across countries.

Education

Master’s degree at Università L’Orientale
January 1, 2012 - July 1, 2025
Master in Human Resource management and development at Selefor
January 1, 2019 - July 1, 2020
Project Management Fundamentals at Il Sole 24 ore Business School
February 1, 2020 - February 29, 2020
Bachelor’s degree at Universitá Federico II
January 1, 2009 - July 1, 2012
Master's degree at Università L’Orientale
September 1, 2011 - July 1, 2015
Master’s in Coaching at ICTF
October 1, 2023 - January 19, 2026

Qualifications

Evolution Coaching Master Program
October 1, 2023 - January 19, 2026
Employer branding: Company communication on LinkedIn during crisis
April 1, 2020 - April 30, 2020
Master in Human Resource Management and Development
July 1, 2020 - January 19, 2026
Project Management Fundamentals
February 1, 2020 - January 19, 2026

Industry Experience

Professional Services, Media & Entertainment, Travel & Hospitality

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