Hi, I’m Khushi Upadhyay, a Software Engineer with 3 years of experience delivering scalable, secure, and high-performance applications. I specialize in full-stack development, cloud platforms, microservices, and CI/CD automation, with a strong focus on API design, distributed systems, and data-driven solutions. I collaborate closely with product, design, actuarial, and finance teams to translate requirements into practical technical solutions. I thrive in fast-paced environments, adapt quickly to evolving business needs, and enjoy building AI-powered workflows and dashboards that drive measurable improvements in accuracy, latency, and reliability.

Khushi Upadhyay

Hi, I’m Khushi Upadhyay, a Software Engineer with 3 years of experience delivering scalable, secure, and high-performance applications. I specialize in full-stack development, cloud platforms, microservices, and CI/CD automation, with a strong focus on API design, distributed systems, and data-driven solutions. I collaborate closely with product, design, actuarial, and finance teams to translate requirements into practical technical solutions. I thrive in fast-paced environments, adapt quickly to evolving business needs, and enjoy building AI-powered workflows and dashboards that drive measurable improvements in accuracy, latency, and reliability.

Available to hire

Hi, I’m Khushi Upadhyay, a Software Engineer with 3 years of experience delivering scalable, secure, and high-performance applications. I specialize in full-stack development, cloud platforms, microservices, and CI/CD automation, with a strong focus on API design, distributed systems, and data-driven solutions.

I collaborate closely with product, design, actuarial, and finance teams to translate requirements into practical technical solutions. I thrive in fast-paced environments, adapt quickly to evolving business needs, and enjoy building AI-powered workflows and dashboards that drive measurable improvements in accuracy, latency, and reliability.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Software Engineer at MetLife Inc.
August 1, 2025 - Present
Developed AI-Powered Claims Automation Platform backend using Python FastAPI with PostgreSQL on AWS RDS; implemented scalable claim processing workflows; built secure REST and GraphQL APIs for /claims, /policies, /accounts, /insights with authentication, authorization, and data encryption on AWS Lambda; reduced manual claim errors by 30%; created React frontend integration. Developed React TypeScript dashboards with Redux, WebSockets, and GraphQL subscriptions; collaborated with data science for integrating Hugging Face Transformers (BERT) on AWS SageMaker for automated claim text classification, improving categorization accuracy by 35%. Designed microservices architecture with Celery and Redis for asynchronous claim ingestion and processing on AWS ECS, integrating internal APIs; reduced latency by 25%, improved throughput by 28%, and maintained auditability. Managed CI/CD pipelines and cloud deployment using GitHub Actions, Docker, and AWS EKS; implemented monitoring with CloudWatch a
Software Engineer at Quarterhill Inc.
July 1, 2024 - August 1, 2025
Developed backend for riteOSS Payment Plan system using Java, Python, and PL/SQL; built scalable REST APIs in a microservices architecture deployed via AWS Lambda and automated with GitHub Actions. Designed Python-based automation tools using ML models for transaction pattern analysis and anomaly detection; partnered with QA and support teams to optimize high-volume schedulers processing 1K+ transactions per cycle. Wrote complex SQL queries and reporting solutions for transaction validation, enhancing data accuracy, compliance, and financial reporting; automated dynamic SQL workflows and refunds via multiple channels. Automated repetitive workflows using Python and shell scripting, reducing manual effort by 40% and enabling CI/CD pipelines through GitHub Actions, cutting release time by 70%. Delivered secure, compliant financial data processing solutions across backend services, automated reporting, anomaly detection, and multi-channel refunds.

Education

Bachelor of Computer Engineering (Honors) at York University
September 1, 2019 - April 1, 2024
Certificate in Technology Entrepreneurship at York University
September 1, 2019 - April 1, 2024

Qualifications

AWS CloudOps Engineer Associate (SOA-C03)
January 11, 2030 - February 16, 2026
AWS Generative AI Applications Professional Certificate
August 1, 2025 - February 16, 2026
Microsoft Azure Fundamentals (AZ-900)
December 1, 2024 - December 1, 2024

Industry Experience

Software & Internet, Financial Services, Professional Services