I am a dedicated and customer-focused hospitality professional with strong experience in guest relations, service excellence, and teamwork. I am adaptable, with a positive attitude, and a passion for creating welcoming experiences that reflect the highest level of hospitality. I have a background in media, communications, and brand development, and I enjoy collaborating with teams to deliver compelling experiences across print, digital, and live settings.

Zhou Vusumuzi Tendai

I am a dedicated and customer-focused hospitality professional with strong experience in guest relations, service excellence, and teamwork. I am adaptable, with a positive attitude, and a passion for creating welcoming experiences that reflect the highest level of hospitality. I have a background in media, communications, and brand development, and I enjoy collaborating with teams to deliver compelling experiences across print, digital, and live settings.

Available to hire

I am a dedicated and customer-focused hospitality professional with strong experience in guest relations, service excellence, and teamwork. I am adaptable, with a positive attitude, and a passion for creating welcoming experiences that reflect the highest level of hospitality. I have a background in media, communications, and brand development, and I enjoy collaborating with teams to deliver compelling experiences across print, digital, and live settings.

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Experience Level

Expert

Language

English
Fluent

Work Experience

Creative Director at Mawazo Brand Development
January 1, 2016 - January 1, 2019
Led brand development and creative direction for Mawazo Brand Development, overseeing creative output and client relationships.
Waiter, Runner, and Assistant to the Chef at Deryne Fine Dining Restaurant
August 5, 2022 - Present
Provided fine dining service, assisted kitchen staff, and supported guests.
Packing Organizer at Jumbo Supermarket
February 1, 2023 - August 1, 2023
Organized packing and logistics operations to ensure efficiency and accuracy.
Driver and Organizer at Subway
February 1, 2023 - January 1, 2024
Driver and organizer to support store operations.
Presenter (Game Culture) at Zimbabwe Broadcasting Corporation
January 1, 2012 - November 30, 2012
Presenter on television for Game Culture—informing audiences on new games, how to play, and where to purchase.
Packing Supervisor at Express One (Hungary)
January 1, 2021 - August 1, 2022
Organizing packing and supervising newcomers at a shipping company.
Waiter at Rodeo Steak House
March 1, 2023 - November 1, 2023
Waiter at a fine dining restaurant.
Client Services Representative and Team Leader at Arty Events (Harare)
February 1, 2024 - January 31, 2025
Client services and team leadership.
Media and Communications Team Leader at Julia’s Rose Garden and Restaurant
February 1, 2025 - Present
Led media and communications; promoted to Marketing Manager.
Media and Communications Team Leader at SMCG Wine Restaurant
July 1, 2025 - Present
Led media and communications; promoted to Creative Director.

Education

Cambridge Advanced Level at Prince Edward School
January 11, 2030 - January 1, 2012
O-level certificate at HEXCO Computers
January 11, 2030 - January 19, 2026
Graphic Design Exchange Program at Fontys University, Tilburg, Netherlands
January 1, 2021 - January 1, 2023

Qualifications

Degree in Communication and Media Science
January 11, 2030 - January 19, 2026
Certificate in Fundamentals of Business Expansion Resources
January 11, 2030 - January 19, 2026
Certificate in Commercial Photography
January 11, 2030 - January 19, 2026
Certificate in Film Making and Directing
January 11, 2030 - January 19, 2026
Introduction to Project Management
January 11, 2030 - January 19, 2026
Certificate in Management Strategies for People and Resources
January 11, 2030 - January 19, 2026
Certificate in Fundamentals of Business Expansion Resources
January 11, 2030 - January 19, 2026
Certificate in Commercial Photography
January 11, 2030 - January 19, 2026
Certificate in Film Making and Directing
January 11, 2030 - January 19, 2026
Introduction to Project Management
January 11, 2030 - January 19, 2026
Certificate in Management Strategies for People and Resources
January 11, 2030 - January 19, 2026

Industry Experience

Media & Entertainment, Travel & Hospitality, Retail, Professional Services, Software & Internet, Education