ZV

Zhou Vusumuzi Tendai

Available to hire

I am a dedicated and customer-focused hospitality professional with strong experience in guest relations, service excellence, and teamwork.

About

I am a dedicated and customer-focused hospitality professional with strong experience in guest relations, service excellence, and teamwork. I am adaptable, with a positive attitude, and a passion for creating welcoming experiences that reflect the highest level of hospitality. I have a background in media, communications, and brand development, and I enjoy collaborating with teams to deliver compelling experiences across print, digital, and live settings.

  • 9 years' experience
  • Joined January 2026

Languages

  • EnglishFluent

Industry experience

  • Media & Entertainment
  • Travel & Hospitality
  • Retail
  • Professional Services
  • Software & Internet
  • Education

Work experience· 10 roles

Media and Communications Team Leader · SMCG Wine RestaurantJul 2025 – Present · 1 yr 5 mos

Led media and communications; promoted to Creative Director.

Media and Communications Team Leader · Julia’s Rose Garden and RestaurantFeb 2025 – Present · 1 yr 10 mos

Led media and communications; promoted to Marketing Manager.

Client Services Representative and Team Leader · Arty Events (Harare)Feb 2024 – Jan 2025 · 1 yr

Client services and team leadership.

Waiter · Rodeo Steak HouseMar 2023 – Nov 2023 · 9 mos
Driver and Organizer · SubwayFeb 2023 – Jan 2024 · 1 yr
Packing Organizer · Jumbo SupermarketFeb 2023 – Aug 2023 · 7 mos
Waiter, Runner, and Assistant to the Chef · Deryne Fine Dining RestaurantAug 2022 – Present · 4 yrs 4 mos
Packing Supervisor · Express One (Hungary)Jan 2021 – Aug 2022 · 1 yr 8 mos

Education

Cambridge Advanced Level · Prince Edward School2030 – 2012
O-level certificate · HEXCO Computers2030 – 2026
Graphic Design Exchange Program · Fontys University, Tilburg, Netherlands2021 – 2023

Certifications and awards· 11

Degree in Communication and Media Science2030 – 2026
Certificate in Fundamentals of Business Expansion Resources2030 – 2026
Certificate in Commercial Photography2030 – 2026
Certificate in Film Making and Directing2030 – 2026

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