Michell Chong

Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent
Malay
Advanced

Work Experience

Event Project Manager at Philips
January 1, 2020 - January 1, 2022
Overseeing execution of online and onsite event projects from conception to completion; training stakeholders on usage of relevant assets, platforms and portals; monitoring plans and budgets; ensuring brand guidelines are followed in the region.
Event Marketing Manager at DTCC
January 1, 2012 - January 1, 2017
Executing campaigns and overseeing Asia Pacific events (third-party tradeshows, conferences, advisory boards, industry events); developing and executing regional marketing campaigns; translating/tailoring materials for Chinese-speaking markets; managing event budgets and vendor negotiations.
APAC Marketing Manager at SunGard Asia Pacific
January 1, 2011 - January 1, 2012
Developed go-to-market strategies and campaigns for ASEAN; planned and executed regional events; collaborated with sales and global teams; localized marketing collateral for the region.
Client Services Consultant at SunGard Energy and Commodities
January 1, 2005 - January 1, 2011
Investigated software issues, performed upgrades with customers, conducted issue reviews; supported account management with technical/functional information; built cross-team relationships and created sales opportunities.
Technical Support Specialist at Hewlett Packard South East Asia
January 1, 2004 - January 1, 2005
Supported Hong Kong end users; installed and troubleshooted hardware/software/print servers; performed testing; handled 500+ calls per week in a call-center environment; mentored new team members and supported transitions.
Customer Service Representative at DHL Worldwide
January 1, 2001 - January 1, 2003
Tracked shipments; provided information and guidelines to customers; investigated lost shipments and resolved cases; worked in a fast-paced environment.
Event Project Manager, Global Experience Marketing at Philips
January 1, 2020 - January 1, 2022
Overseeing the end-to-end execution of diverse event projects (online and onsite) from concept to completion; training stakeholders in markets on usage of relevant assets, platforms and portals; ensured regional brand guideline adherence and budget monitoring; approved email management tools and translated Chinese-language training materials.
Event Marketing Manager, Asia Pacific at DTCC
January 1, 2012 - January 1, 2017
Executed campaigns and oversaw Asia Pacific events (third-party tradeshows, conferences, advisory boards, industry events); built brand awareness of solutions in APAC; supported local client engagement and industry bodies; managed event budgets and vendor negotiations; translated/tailored marketing materials for Chinese-speaking markets.

Education

Degree in Computer Science at College Tunku Abdul Rahman, Malaysia
January 11, 2030 - January 1, 2000
A-Level at Methodist Secondary School, Malaysia
January 11, 2030 - January 1, 1997
Degree in Computer Science at Tunku Abdul Rahman College, Malaysia
January 11, 2030 - January 1, 2000
A Level at Methodist Secondary School, Malaysia
January 11, 2030 - January 1, 1997
Degree at College Tunku Abdul Rahman
January 11, 2030 - January 1, 2000
A Level at Methodist Secondary School
January 11, 2030 - January 1, 1997

Qualifications

Pragmatic Marketing Course
January 11, 2030 - January 20, 2026
Pragmatic Marketing Course
January 11, 2030 - January 20, 2026
Pragmatic Marketing Course
January 11, 2030 - February 12, 2026

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Computers & Electronics, Telecommunications, Financial Services, Travel & Hospitality