Michell Chong

Event Project Manager at Philips

Overseeing execution of online and onsite event projects from conception to completion; training stakeholders on usage of relevant assets, platforms and portals; monitoring plans and budgets; ensuring brand guidelines are followed in the region.

Event Marketing Manager at DTCC

Executing campaigns and overseeing Asia Pacific events (third-party tradeshows, conferences, advisory boards, industry events); developing and executing regional marketing campaigns; translating/tailoring materials for Chinese-speaking markets; managing event budgets and vendor negotiations.

APAC Marketing Manager at SunGard Asia Pacific

Developed go-to-market strategies and campaigns for ASEAN; planned and executed regional events; collaborated with sales and global teams; localized marketing collateral for the region.

Client Services Consultant at SunGard Energy and Commodities

Investigated software issues, performed upgrades with customers, conducted issue reviews; supported account management with technical/functional information; built cross-team relationships and created sales opportunities.

Technical Support Specialist at Hewlett Packard South East Asia

Supported Hong Kong end users; installed and troubleshooted hardware/software/print servers; performed testing; handled 500+ calls per week in a call-center environment; mentored new team members and supported transitions.

Customer Service Representative at DHL Worldwide

Tracked shipments; provided information and guidelines to customers; investigated lost shipments and resolved cases; worked in a fast-paced environment.

Event Project Manager, Global Experience Marketing at Philips

Overseeing the end-to-end execution of diverse event projects (online and onsite) from concept to completion; training stakeholders in markets on usage of relevant assets, platforms and portals; ensured regional brand guideline adherence and budget monitoring; approved email management tools and translated Chinese-language training materials.