Hello, I’m Borislava Chobanova, a results-driven professional based in Plovdiv, Bulgaria. I specialize in onboarding, project coordination, and client communication, leading the onboarding processes for new properties and serving as the primary point of contact for inquiries. I partner with cross-functional teams and external partners to deliver timely, scalable solutions in fast-paced environments. In my recent role as Project Implementation Specialist at Reward Gateway, I collaborated with multiple teams to align goals and deliver high-quality platforms on time. Earlier experiences in sales, entrepreneurship, and festival volunteering have sharpened my eye for design, customer focus, and an entrepreneurial mindset, making me adept at turning ideas into tangible outcomes.

Borislava Chobanova

Hello, I’m Borislava Chobanova, a results-driven professional based in Plovdiv, Bulgaria. I specialize in onboarding, project coordination, and client communication, leading the onboarding processes for new properties and serving as the primary point of contact for inquiries. I partner with cross-functional teams and external partners to deliver timely, scalable solutions in fast-paced environments. In my recent role as Project Implementation Specialist at Reward Gateway, I collaborated with multiple teams to align goals and deliver high-quality platforms on time. Earlier experiences in sales, entrepreneurship, and festival volunteering have sharpened my eye for design, customer focus, and an entrepreneurial mindset, making me adept at turning ideas into tangible outcomes.

Available to hire

Hello, I’m Borislava Chobanova, a results-driven professional based in Plovdiv, Bulgaria. I specialize in onboarding, project coordination, and client communication, leading the onboarding processes for new properties and serving as the primary point of contact for inquiries. I partner with cross-functional teams and external partners to deliver timely, scalable solutions in fast-paced environments.

In my recent role as Project Implementation Specialist at Reward Gateway, I collaborated with multiple teams to align goals and deliver high-quality platforms on time. Earlier experiences in sales, entrepreneurship, and festival volunteering have sharpened my eye for design, customer focus, and an entrepreneurial mindset, making me adept at turning ideas into tangible outcomes.

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Experience Level

Intermediate
Intermediate
Intermediate

Language

Bulgarian
Fluent
English
Fluent

Work Experience

Account Manager at My Property Host
October 20, 2025 - Present
Led the end-to-end onboarding process for new properties, acted as the primary point of contact via phone and email, and provided timely updates. Collaborated with multiple companies and teams to deliver efficient onboarding solutions on time. Planned and prioritized tasks to manage onboarding properties in fast-paced environments.
Project Implementation Specialist at Reward Gateway
July 20, 2023 - Present
Built onboarding processes and coordinated with cross-functional teams to enable client onboarding across multiple markets. Conducted platform testing, training, and post-launch support, delivering results in a fast-paced environment.
Sales Consultant at Vili Textile
March 20, 2020 - Present
Worked with textiles on various projects, advised clients on purchasing decisions, and developed team-work skills. Created decorations and products (e.g., hair accessories) as part of a micro-business initiative.
Tour Guide at Rose and Lavender Festival
May 1, 2018 - Present
Led groups of over 40 international tourists through local sites, visited museums, and shared Bulgarian traditions while providing engaging experiences.
Volunteer/Child Care Assistant at Vasil Levski House-Museum
January 1, 2019 - Present
Helped kids make cards of heroes to take home as souvenirs; developed patience and teaching skills through social activities.
Account Manager at Experience Project
July 20, 2023 - Present
Managed client onboarding and cross-team collaboration to deliver timely solutions; handled inquiries and data; supported outbound communications and marketing efforts.
Sales Consultant at Vila Textiles
March 20, 2020 - Present
Advised clients on purchasing decisions for textile home products; contributed to multiple projects; built customer relationships and supported product choices.
Founder / Brand Owner at My Personal Handmade Hair Accessory Brand
June 1, 2020 - Present
Created and launched a handmade hair-accessory brand, overseeing design, production, and sales. Launched products in four stores, grew brand following to 2,000, and surpassed 1,000 orders with regular clients.
Volunteer / Tour Guide at Rose and Lavender Festival
May 1, 2018 - Present
Guided groups, shared local history and Bulgarian traditions, and supported festival activities.
Volunteer / Child Care Assistant at Vasil Levski House-Museum
January 1, 2019 - Present
Helped children with activities and care, developing social skills and teamwork.

Education

Bachelor's degree in Marketing at Plovdiv University
January 1, 2021 - January 20, 2026
Marketing Management at Plovdiv University
January 11, 2030 - January 1, 2021

Qualifications

Certificate of Advanced English (CAE)
January 11, 2030 - January 20, 2026
Certificate of Advanced English
January 11, 2030 - January 20, 2026

Industry Experience

Media & Entertainment, Professional Services, Education, Retail, Manufacturing