I am an experienced Operations Manager and Systems Administrator with over 20 years of experience, transitioning to remote operations/support roles. I excel at backend system management (ERP/POS), project management workflows, and financial data analysis, with a proven ability to manage complex site launches using digital project tools. I am trilingual (English, Portuguese, Italian) and ready to support global teams with strong organizational and technical skills. I am relocating to Paraguay and am seeking remote opportunities. I bring a proactive, collaborative approach to cross-functional teams, leveraging Trello, Excel forecasting, and real-time data integration to drive profitability and efficiency across multiple sites.

Enrico Centola

I am an experienced Operations Manager and Systems Administrator with over 20 years of experience, transitioning to remote operations/support roles. I excel at backend system management (ERP/POS), project management workflows, and financial data analysis, with a proven ability to manage complex site launches using digital project tools. I am trilingual (English, Portuguese, Italian) and ready to support global teams with strong organizational and technical skills. I am relocating to Paraguay and am seeking remote opportunities. I bring a proactive, collaborative approach to cross-functional teams, leveraging Trello, Excel forecasting, and real-time data integration to drive profitability and efficiency across multiple sites.

Available to hire

I am an experienced Operations Manager and Systems Administrator with over 20 years of experience, transitioning to remote operations/support roles. I excel at backend system management (ERP/POS), project management workflows, and financial data analysis, with a proven ability to manage complex site launches using digital project tools. I am trilingual (English, Portuguese, Italian) and ready to support global teams with strong organizational and technical skills.

I am relocating to Paraguay and am seeking remote opportunities. I bring a proactive, collaborative approach to cross-functional teams, leveraging Trello, Excel forecasting, and real-time data integration to drive profitability and efficiency across multiple sites.

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Language

Portuguese
Fluent
English
Fluent
Italian
Fluent

Work Experience

Operations Director at BANCONE
June 1, 2024 - Present
Oversee all operations, backend systems, and strategic direction for the group. Acts as administrator for the Comtrex backend system, integrating inventory data with sales terminals (POS) to ensure real-time stock accuracy and margin control. Employs advanced Excel for budgeting, forecasting, and presenting financial performance to stakeholders. Leads operational strategy across multiple sites with standardized procedures and profitability.
Group Operations Lead (Group Head Chef) at BANCONE
April 1, 2023 - June 1, 2024
Spearheaded the launch of new business units/projects using Trello to assign tasks, track deadlines, and coordinate between contractors and internal teams. Standardized SOPs and training programs to optimize efficiency across locations. Led development and implementation of new product lines in collaboration with executive stakeholders.
Unit Manager (Head Chef) at BANCONE
March 1, 2022 - April 1, 2023
Managed inventory and supplier relations, utilizing digital tools to minimize waste and optimize COGS. Ensured 100% compliance with health and safety regulations through rigorous documentation and audit processes.
Business Owner & Operator at RADIOLA BAR & ZAFFERANO CREATIVE
January 1, 2011 - January 1, 2015
Managed all aspects of the business including payroll, marketing, and supplier negotiations. Built the business from the ground up, demonstrating resilience and adaptability.

Education

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Qualifications

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Industry Experience

Travel & Hospitality, Retail, Professional Services, Software & Internet, Other