I am a Data Analyst with over 7 years of experience delivering data-driven insights, process improvements, and compliance solutions in the superannuation domain. I specialize in data extraction, profiling, cleansing, and transforming data using SQL, Power BI, and Excel to produce accurate datasets and trusted analyses. I build interactive dashboards and ad-hoc analyses that translate complex data into actionable business insights, supporting better decision-making and an improved member experience. I recently completed a Master’s in Business Analytics, which strengthened my knowledge of data governance, analytics, predictive modelling, and business intelligence. This training has empowered me to collaborate effectively with Finance, Technology, and business stakeholders to interpret superannuation and financial data and deliver insights that drive strategic decisions and improved outcomes for members.

Pooja Golamari

I am a Data Analyst with over 7 years of experience delivering data-driven insights, process improvements, and compliance solutions in the superannuation domain. I specialize in data extraction, profiling, cleansing, and transforming data using SQL, Power BI, and Excel to produce accurate datasets and trusted analyses. I build interactive dashboards and ad-hoc analyses that translate complex data into actionable business insights, supporting better decision-making and an improved member experience. I recently completed a Master’s in Business Analytics, which strengthened my knowledge of data governance, analytics, predictive modelling, and business intelligence. This training has empowered me to collaborate effectively with Finance, Technology, and business stakeholders to interpret superannuation and financial data and deliver insights that drive strategic decisions and improved outcomes for members.

Available to hire

I am a Data Analyst with over 7 years of experience delivering data-driven insights, process improvements, and compliance solutions in the superannuation domain. I specialize in data extraction, profiling, cleansing, and transforming data using SQL, Power BI, and Excel to produce accurate datasets and trusted analyses. I build interactive dashboards and ad-hoc analyses that translate complex data into actionable business insights, supporting better decision-making and an improved member experience.

I recently completed a Master’s in Business Analytics, which strengthened my knowledge of data governance, analytics, predictive modelling, and business intelligence. This training has empowered me to collaborate effectively with Finance, Technology, and business stakeholders to interpret superannuation and financial data and deliver insights that drive strategic decisions and improved outcomes for members.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Technical Business Analyst at AMP Australia via TCS
June 1, 2018 - November 1, 2022
Performed SQL-based data validation and created Power BI data quality dashboards tracking completeness, duplication, and accuracy metrics. Partnered with IT and Compliance to define governance rules and corrective data workflows. Analyzed business requirements and developed functional and technical specifications for system enhancements. Managed configuration changes and ensured they aligned with system design and business requirements. Supported development and test teams during UAT and production issues, providing technical guidance. Documented solutions, configuration specifications, and production support procedures in JIRA and Confluence.
Technical Business Analyst at AMP Australia (via TCS)
June 1, 2018 - November 30, 2022
Performed SQL-based data validation and created Power BI data quality dashboards to track completeness, duplication, and accuracy metrics. Collaborated with IT and Compliance to define governance rules and corrective data workflows. Analyzed business requirements and developed functional and technical specifications for system enhancements. Managed configuration changes aligned with system design and business requirements. Supported development and test teams during UAT and production issues, providing technical guidance. Documented solutions, configuration specifications, and production support procedures in JIRA and Confluence.
Data Quality Monitoring / Analyst (QA) at AMP Australia via TCS
January 1, 2018 - June 30, 2018
Developed Process Definition Documents (PDDs) and Standard Operating Procedures (SOPs) covering withdrawal validation, direct debit management, and contribution exception handling. Defined automation scripts. Coordinated with QA and Change Management teams to deliver end-user training, communication packs, and post-go-live hypercare documentation. Managed JIRA defect triage and collaborated with offshore testing teams to ensure smooth deployment of automation scripts to production.
Business Analyst / Automation Developer at AMP Australia (via TCS)
January 1, 2018 - June 30, 2018
Developed Process Definition Documents (PDDs) and Standard Operating Procedures (SOPs) covering withdrawal validation, direct debit management, and contribution exception handling. Defined automation scripts. Coordinated with QA and Change Management to deliver end-user training, communication packs, and post-go-live hypercare documentation. Managed JIRA defect triage and collaborated with offshore testing teams to ensure smooth deployment of automation scripts to production.
Withdrawal Specialist / Portal Support at AMP Australia via TCS
October 1, 2015 - December 31, 2017
Collaborated with stakeholders to interpret requirements and translate them into configuration and testing specifications. Prepared SOPs and configuration documentation for system changes. Assisted in testing phases, logging, and verifying configuration outcomes. Supported root cause analysis for defects and suggested effective solutions. Delivered training and monthly knowledge sessions to support team development. Implemented process improvements reducing error rates and improving turnaround times.
Withdrawal Specialist at AMP Australia (via TCS)
October 1, 2015 - December 31, 2017
Acted as Withdrawal Specialist, managed complex withdrawal and maintenance case workflows, ensured compliance and quality control. Performed audits, error checks, and provided actionable feedback to improve process accuracy. Created and updated traceability matrices and supported test data preparation. Delivered training and monthly knowledge sessions to support team development. Implemented process improvements that reduced error rates and improved turnaround times.
Data Analyst at AMP Australia (via TCS)
June 1, 2015 - November 1, 2022
Partnered with business stakeholders, data engineers, and system analysts to translate superannuation and payment data requirements into data analysis and reporting deliverables. Developed interactive Power BI dashboards and Excel reports to monitor contribution trends, fund withdrawals, and client activity. Conducted data profiling and quality checks to identify anomalies, missing values, and duplicates across customer and transaction data. Collaborated with technical teams to map data lineage between source systems and downstream applications, ensuring traceability for audits and regulatory compliance. Designed and documented data flow diagrams, calculation logic, and transformation rules, creating detailed BRDs, FRDs, and SOPs for new reporting processes and system enhancements. Performed root cause analysis of data discrepancies in payment and withdrawal records, presenting findings with recommended process or data control improvements. Implemented process automation using Excel ma

Education

Master’s in Business and Data Analytics at Western Sydney University
September 1, 2023 - August 31, 2025
Bachelor of Business Management at Visvesvaraya Technological University (VTU)
August 1, 2012 - September 1, 2015
Master of Business Analytics at Western Sydney University
September 1, 2023 - August 1, 2025
Bachelor of Business Management at Visvesvaraya Technological University (VTU), India
August 1, 2012 - September 1, 2015
Master’s in Business Analytics at Western Sydney University
September 1, 2023 - October 1, 2025
Bachelor of Business Management at VTU
August 1, 2012 - September 1, 2015

Qualifications

Automation using Selenium Web driver
March 1, 2022 - January 22, 2026
Automation using Selenium WebDriver
March 1, 2022 - January 22, 2026
Automation using Selenium Web Driver
March 1, 2022 - January 22, 2026

Industry Experience

Financial Services, Professional Services, Other, Software & Internet