Hi there! I'm Maureen, a detail-oriented and reliable Virtual Assistant based in Lagos, Nigeria. I excel in customer service, administrative support, and remote task management, handling emails, calendars, document organization, online research, and client communication with a friendly, proactive approach. I thrive in autonomous remote work and pride myself on fast learning and strong interpersonal skills. In my career, I've supported diverse teams as a Virtual Assistant, managing professional email communications, scheduling, organizing marketing materials, conducting online research, and contributing to sales and client outreach. I enjoy coordinating campaigns, maintaining client relationships, and delivering reliable administrative assistance that helps teams stay organized and productive.

OFERE NWANYIEZE MAUREEN

Hi there! I'm Maureen, a detail-oriented and reliable Virtual Assistant based in Lagos, Nigeria. I excel in customer service, administrative support, and remote task management, handling emails, calendars, document organization, online research, and client communication with a friendly, proactive approach. I thrive in autonomous remote work and pride myself on fast learning and strong interpersonal skills. In my career, I've supported diverse teams as a Virtual Assistant, managing professional email communications, scheduling, organizing marketing materials, conducting online research, and contributing to sales and client outreach. I enjoy coordinating campaigns, maintaining client relationships, and delivering reliable administrative assistance that helps teams stay organized and productive.

Available to hire

Hi there! I’m Maureen, a detail-oriented and reliable Virtual Assistant based in Lagos, Nigeria. I excel in customer service, administrative support, and remote task management, handling emails, calendars, document organization, online research, and client communication with a friendly, proactive approach. I thrive in autonomous remote work and pride myself on fast learning and strong interpersonal skills.

In my career, I’ve supported diverse teams as a Virtual Assistant, managing professional email communications, scheduling, organizing marketing materials, conducting online research, and contributing to sales and client outreach. I enjoy coordinating campaigns, maintaining client relationships, and delivering reliable administrative assistance that helps teams stay organized and productive.

See more

Language

English
Fluent

Work Experience

Virtual Assistant at Homeland Global Luxury Home
January 1, 2019 - Present
Managed professional email communication with clients and partners; scheduled appointments, meetings, and follow-ups; organized documents, reports, and marketing materials; maintained client records and conducted online research; coordinated marketing campaigns and client outreach activities; supported sales activities through administrative assistance; managed supplier and client relationships.
Service Delivery Coordinator / Assistant Supervisor at Airtel Nigeria
January 1, 2016 - December 31, 2018
Resolved customer complaints and service issues; coordinated staff schedules and monitored team performance; prepared and submitted operational reports; supported staff training and development.
Customer Service Agent at Airtel Nigeria
January 1, 2014 - December 31, 2016
Delivered customer support via telephony; resolved inquiries and escalated issues appropriately; maintained accurate customer records.
Call Center Agent at Etisalat Nigeria
January 1, 2014 - December 31, 2014
Handled customer inquiries via phone and email; resolved billing and service-related complaints.
Supervisor at DP Shopping Mall
January 1, 2013 - December 31, 2014
Supervised retail staff and daily operations; handled customer complaints and operational reporting.
Customer Service Representative at Regal Kada Food
January 1, 2007 - December 31, 2012
Resolved customer issues and processed orders; documented customer interactions and feedback.

Education

MBA at National Open University
January 11, 2030 - January 22, 2026
BSc Accounting at University of Benin
January 11, 2030 - January 1, 2011
WAEC/NECO at Unibound Group of Schools
January 11, 2030 - January 22, 2026

Qualifications

MBA
January 11, 2030 - January 22, 2026
BSc Accounting
January 11, 2030 - January 22, 2026
WAEC/NECO
January 11, 2030 - January 22, 2026

Industry Experience

Professional Services, Media & Entertainment