I am a dynamic and versatile professional with a background in service engineering, web and graphic design, and digital marketing. I am proficient in technical support, website development, and market analysis, as well as strong project coordination and problem-solving abilities. I have expertise in using Adobe Creative Suite to produce high-quality results, and I am committed to driving innovation and excellence in all tasks.…

Cherrie Lou Diano Del Castillo

I am a dynamic and versatile professional with a background in service engineering, web and graphic design, and digital marketing. I am proficient in technical support, website development, and market analysis, as well as strong project coordination and problem-solving abilities. I have expertise in using Adobe Creative Suite to produce high-quality results, and I am committed to driving innovation and excellence in all tasks.…

Available to hire

I am a dynamic and versatile professional with a background in service engineering, web and graphic design, and digital marketing. I am proficient in technical support, website development, and market analysis, as well as strong project coordination and problem-solving abilities.

I have expertise in using Adobe Creative Suite to produce high-quality results, and I am committed to driving innovation and excellence in all tasks.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Service Engineer at Ricoh (Singapore) Pte Ltd
May 23, 2022 - May 22, 2024
Perform installation, preventive/corrective maintenance, and repair of MFD/IT service, software, and solution applications. Provide on-site or remote support for hardware, software, and IT solutions. Collaborate with project teams to deploy hardware and solution deployments, and coordinate relocation schedules with clients. Monitor client print usage and generate billing reports. Provide on-site support for facilities management duties and manage print room operations to ensure timely, high-quality print services. Plan and prioritize work to meet timelines and resource requirements.
Senior Graphics/Web Designer at Avatec Power Pte Ltd
September 1, 2019 - January 1, 2020
Create and redesign websites; conceptualize and maintain company websites. Design graphic communications for Facebook and websites (banners, social media graphics, catalogues, and marketing collateral). Prepare 3D drawings for product prototypes and liaise with external printing partners. Identify optimal marketing channels, conduct market research, and ensure content accuracy and relevance on websites.
Website/Graphics Designer at Skyline Auto Pte Ltd
October 1, 2018 - September 1, 2019
Create and redesign websites; design graphics for Facebook, Instagram, and websites (banners, posters, flyers). Manage marketing campaigns, identify effective channels, and maintain the company’s social media presence. Conceptualize and oversee photography and visual communications; provide art direction and styling as needed. Develop and manage digital marketing initiatives to grow brand presence.
Website Specialist at Kawasaki Motors (Phils.) Corporation
July 1, 2012 - February 1, 2018
Administer and maintain website functionality; develop and implement web content and designs. Create functional specifications for web projects and implement approved changes. Ensure accessibility across environments, monitor site usage, and provide Google Analytics/Webalizer reports. Conduct site backups and training on new functionalities; assist in data extraction and reporting for management. Develop graphic designs using Photoshop, Illustrator, and InDesign.
Software Quality Assurance at WEBix Business Solutions Inc.
January 1, 2012 - May 31, 2012
Used JIRA for issue tracking; reported bugs and verified fixes; prepared summary reports for website projects; participated in sprint planning and tested website functionalities; ensured browser compatibility and quality; coordinated with international clients.
Software QA at WEBix Business Solutions Inc.
January 1, 2012 - May 1, 2012
Use JIRA for bug tracking; report bugs and verify fixes to ensure test plans are met. Prepare summary reports for website projects and collaborate with the team to resolve defects. Conduct general and hard testing of site functionalities, ensure browser compatibility, and coordinate with offshore customers for task verification. Participate in sprint planning and define test requirements.
Graphic Designer at ASEC Asia Inc.
July 1, 2010 - December 1, 2011
Develop graphic designs for marketing collateral such as magazines, flyers, posters, brochures, banners, logos, and social media materials. Create print directory ads for US clients (Yellow Pages) across multiple accounts. Proficient in Adobe Creative Suite; review designs for quality and accuracy, and meet quotas for ads.
On-the-Job Training at PLDT Inc.
April 1, 2008 - May 1, 2008
Gained hands-on experience supporting MIS-related website design tasks, including assisting with encoding requirements within the MIS Department.

Education

Bachelor of Science in Information Technology at Adamson University
July 1, 2005 - March 1, 2010
Bachelor of Science in Information Technology at Adamson University
July 1, 2005 - March 1, 2010

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Education

Skills

Experience Level