I am a results-driven professional with extensive experience in operations, sales, customer service, and administrative management across hospitality, healthcare, banking, and international cruise lines. I thrive in fast-paced environments and enjoy turning complex challenges into practical improvements. I am a proven team player with strong leadership and organizational skills, focused on delivering operational excellence and exceptional customer satisfaction. I excel at coordinating cross-functional teams, optimizing processes, and supporting sustainable business growth.

GEORGIANA ELENA CALIN

I am a results-driven professional with extensive experience in operations, sales, customer service, and administrative management across hospitality, healthcare, banking, and international cruise lines. I thrive in fast-paced environments and enjoy turning complex challenges into practical improvements. I am a proven team player with strong leadership and organizational skills, focused on delivering operational excellence and exceptional customer satisfaction. I excel at coordinating cross-functional teams, optimizing processes, and supporting sustainable business growth.

Available to hire

I am a results-driven professional with extensive experience in operations, sales, customer service, and administrative management across hospitality, healthcare, banking, and international cruise lines. I thrive in fast-paced environments and enjoy turning complex challenges into practical improvements.

I am a proven team player with strong leadership and organizational skills, focused on delivering operational excellence and exceptional customer satisfaction. I excel at coordinating cross-functional teams, optimizing processes, and supporting sustainable business growth.

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Language

Romanian, Moldavian, Moldovan
Fluent
English
Fluent

Work Experience

Operational Assistant Manager at Preh Romania
September 1, 2025 - Present
Support daily operational activities and administrative processes. Coordinate internal teams and assist management with reporting and process improvement initiatives.
Occupational Health Account Manager at Regina Maria
January 1, 2025 - September 1, 2025
Managed client accounts, coordinated occupational health services for corporate clients, and ensured accurate documentation and service delivery.
Sales Manager | Operations Manager at Feper SA – Hotel Orizont
June 1, 2021 - December 1, 2024
Led sales strategy and operational planning, managed cross-functional teams, optimized workflows, and maintained key client relationships.
Sales Executive at Hotel Aro Palace
February 1, 2021 - June 1, 2021
Developed corporate client portfolios, supported event sales, and contributed to achieving targets.
Assistant Shore Excursion Manager at Royal Caribbean Cruises Ltd.
January 1, 2019 - March 1, 2020
Supervised shore excursion operations, ensured guest satisfaction, managed logistics and reporting.
Assistant Shore Excursion Manager / Supervisor at Carnival Cruise Line
January 1, 2016 - January 1, 2018
Progressed through roles of increasing responsibility, coordinated teams, and optimized guest services.
Credit Analyst at Raiffeisen Bank Romania
January 1, 2013 - February 1, 2016
Analyzed credit applications and ensured compliance.
Mortgage Loan Officer at Bancpost
November 1, 2010 - December 1, 2012
Managed mortgage loan applications and advised clients on financial products.

Education

Bachelor's Degree at Transilvania University of Brasov
January 1, 2007 - January 1, 2010
Language and Literature at Colegiul National Doamna Stanca
January 1, 2003 - January 1, 2007

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Healthcare, Financial Services, Professional Services, Transportation & Logistics