I’m Wasim Mirza, a Change & People Transformation Lead focused on shaping workplace culture and accelerating AI and digital adoption. I help organisations align people, processes, and systems to embed modern workplace strategies and drive enterprise-wide adoption of digital tools. I specialise in organisational change management (OCM), AI adoption, and large-scale workplace programs across financial services, government, and professional services. Over the past years I’ve led 12+ AI and workplace change initiatives globally, delivered ERP transformations (Oracle, SAP, Workday), and rolled out global desk booking across thousands of staff. I’m known for stakeholder engagement, readiness assessments, training strategy, and clear change communications that unlock adoption and tangible benefits.

Wasim Mirza

I’m Wasim Mirza, a Change & People Transformation Lead focused on shaping workplace culture and accelerating AI and digital adoption. I help organisations align people, processes, and systems to embed modern workplace strategies and drive enterprise-wide adoption of digital tools. I specialise in organisational change management (OCM), AI adoption, and large-scale workplace programs across financial services, government, and professional services. Over the past years I’ve led 12+ AI and workplace change initiatives globally, delivered ERP transformations (Oracle, SAP, Workday), and rolled out global desk booking across thousands of staff. I’m known for stakeholder engagement, readiness assessments, training strategy, and clear change communications that unlock adoption and tangible benefits.

Available to hire

I’m Wasim Mirza, a Change & People Transformation Lead focused on shaping workplace culture and accelerating AI and digital adoption. I help organisations align people, processes, and systems to embed modern workplace strategies and drive enterprise-wide adoption of digital tools. I specialise in organisational change management (OCM), AI adoption, and large-scale workplace programs across financial services, government, and professional services.

Over the past years I’ve led 12+ AI and workplace change initiatives globally, delivered ERP transformations (Oracle, SAP, Workday), and rolled out global desk booking across thousands of staff. I’m known for stakeholder engagement, readiness assessments, training strategy, and clear change communications that unlock adoption and tangible benefits.

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Work Experience

Change & Communications Consultant at WMM Consultancy
August 1, 2025 - Present
Freelance Change Consultant delivering Change Management Strategy & Execution plans, including AI Adoption and Google to Microsoft migration affecting ~6,000 colleagues. Designed change and adoption approaches across global business units, aligning messaging and program KPIs. Collaborated with Finance, HR and Procurement to grow adoption of new Workday modules (Financials, HCM, Workday Adaptive Planning). Created and managed comms plans for end-users, business leaders, and HR. Defined training requirements and led development of training plans and toolkits. Coordinated delivery of AI adoption training sessions across workstreams and contributed to AI Centre of Excellence development. Also led enterprise-wide technology change initiatives for a Telco/broadcasting client (Windows 11, Host Resilience, Service Desk, Messaging, Telephony), delivering change with minimal disruption.
Change Manager at JLL (Client: Cisco)
April 1, 2024 - July 31, 2025
Led EMEA-wide digital and workplace transformation programmes including 9 relocations. Delivered an AI chatbot based on a Large Language Model, reducing helpdesk load by 25% on initial adoption. Oversaw IoT data integration between internal platform and Salesforce IoT Cloud, improving device management and customer insights. Implemented Power Automate, SharePoint & M365 enhancements. Designed and executed ADKAR-based change plans, including town halls, AMA sessions and readiness assessments. Conducted stakeholder interviews, workshops, and built Change Champion networks for larger sites. Created move packs, welcome guides, and etiquette guides per location with countdown comms that respected regional culture. Aligned cultural and behavioural change across regions to support smarter working.
Change Lead at Harland & Wolff
February 1, 2024 - April 30, 2024
Headed change activities for an ERP migration from legacy systems to IFS. Created the change framework for a new operating model across HR, Finance and Manufacturing. Produced all artefacts including strategy, impact/readiness plans, and persona communications matrix. Ran workshops and collaborated with business units to understand requirements and complexity. Ensured setup for cultural adoption by embedding OCM principles across the rollout strategy.
Change Lead at Atos (Client: European Patent Office)
April 1, 2022 - December 31, 2023
Led Workplace Change initiatives in HQ and adoption of new digital tools. Structured change framework and supported transformation of the EPO’s bespoke digital service platform to an AI-enabled end-to-end patent workflow (Digital Toolkit pilot). Supported the change from legacy systems to SAP S/4HANA for HR and finance functions, including onboarding and training plans. Delivered an AI desk-booking tool to optimise workplace occupancy and increase office attendance, achieving about 12% higher footfall. Conducted impact assessments and structured training for 3,000 multilingual users across HR, finance and exam departments. Measured data and produced reports for stakeholders including C-suite.
Senior Change Consultant at Accenture
May 1, 2021 - April 30, 2022
Change Lead for relocation to a new office and adoption of new digital tools in a global hybrid environment. Led workplace and digital transformation for a global asset manager (1,000 staff), including migration to Workday HCM & Financials, and adoption of Salesforce Sales Cloud with Pardot. Developed impact assessments to map scope and complexity of change, created role-based training for activity-based working, and established a 12-week communications cadence with dashboards and governance. Built cross-region feedback loops and hypercare governance post-Go-Live.
Workplace Change Consultant at Metro Bank
September 1, 2020 - February 28, 2021
Led workplace change for a property move and adoption of digital technology in a 400-staff HQ. Established strategy for M365 rollout, hybrid working approach, and desk-sharing technologies.
M&A Transition Programme Manager at Informa (OMDIA)
October 1, 2019 - February 29, 2020
Transition lead for an M&A programme consolidating 3,000 staff across 23 global sites into a new HQ and ERP environment. Delivered Oracle to SAP S/4HANA change strategy and onboarding for 3 workstreams (people, tech, real estate). Programme cut short due to Covid-19.
Project Manager at Lloyds Banking Group
July 1, 2018 - December 31, 2018
Led deployment of new room booking and meeting tech across London estate (1,500 tablets), including smart office initiatives, resulting in notable savings.
Senior Project Manager at CBRE
November 1, 2017 - May 31, 2018
Delivered HR property relocation to a new UK shared service centre (500 employees). Created location strategy and project plans with director-level stakeholders.
Project Manager at Royal Bank of Scotland
April 1, 2015 - October 31, 2017
Managed workplace strategy and property rationalisation affecting 4,000+ staff. Introduced flexible working and utilisation sensors in collaboration with tech and architecture teams. Rolled out Condeco globally (2000 rooms, 40,000 desks), consolidating 7 platforms and achieving cost savings.
Senior Business Analyst at Royal Bank of Scotland (CIB)
March 1, 2013 - December 31, 2014
Delivered Project Bluesky (platform upgrade across 20 markets) and Project Apple (structured product integration post-acquisition) for RBS front office Equity Derivatives.

Education

BSc (Hons) Construction Management at University of Brighton
January 1, 2006 - January 1, 2009

Qualifications

PROSCI Trained
January 11, 2030 - January 23, 2026
APMG Change Management Practitioner
January 11, 2030 - January 23, 2026
Prince2 Practitioner
January 11, 2030 - January 23, 2026
Agile (Scrum Fundamentals)
January 11, 2030 - January 23, 2026
Six Sigma Green Belt
January 11, 2030 - January 23, 2026
Advanced M365 & AI Integration
January 11, 2030 - January 23, 2026
CBT & Motivational Interviewing
January 11, 2030 - January 23, 2026

Industry Experience

Financial Services, Government, Professional Services, Media & Entertainment, Telecommunications