Available to hire
I am a Strategic Business Analyst and Advanced Certified Scrum Master (A-CSM) with a proven track record of leading cross-functional teams through the full Software Development Life Cycle (SDLC) across government, financial, telecommunications, and pharmaceutical industries. I specialize in requirements gathering and analysis, GAP and risk assessments, change and configuration management, and QA/UAT processes. I leverage Jira and Confluence to drive transparency, collaboration, and delivery discipline, coaching teams to deliver complex solutions on time and fostering a culture of continuous improvement and agile excellence.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Integration Management Specialist III, Senior Consultant, Scrum Master at CGI Federal
November 1, 2019 - PresentFacilitated all Agile ceremonies (planning, daily stand-ups, reviews, retrospectives) and managed the product backlog with Product Owners, driving a 30% improvement in sprint predictability and velocity over 12 months. Created and maintained project documentation, improving stakeholder transparency and reducing approval turnaround by 20%. Achieved 95% on-time delivery across 10+ releases. Partnered with QA and Product Owners to validate deliverables through functional testing and acceptance criteria, reducing production defects by 15%. Led requirements elicitation sessions, documented acceptance criteria, and ensured 100% coverage of business-critical requirements. Conducted software demonstrations, gathering feedback to boost user satisfaction by 20%. Developed training materials and supported pilot users, improving adoption by 25%.
Senior Analyst at CompuGroup Consulting
September 1, 2018 - August 1, 2019Managed project deliverables as Business Lead across multiple initiatives, achieving 100% on-time delivery for major milestones. Authored BRDs, test cases, and testing plans, improving documentation accuracy and reducing requirement-related defects by 20%. Facilitated customer-facing sessions (status meetings, demos, JAD sessions) resulting in a 15% reduction in requirement gaps and faster stakeholder sign-offs. Analyzed OSCAR Claims Web Application test results, reducing defect resolution time by 25%. Oversaw test cycles, achieving a 95% defect closure rate within SLA. Maintained zero critical defects in production releases and developed detailed functional test scripts with 100% coverage post-migration. Performed SQL-based database validation and mapped requirements to business scenarios to ensure full traceability and near-zero missed requirements. Led UAT planning and sign-off on first iteration.
Lead Business Analyst at Dakota Consulting
September 1, 2013 - September 1, 2017Spearheaded Agile BA and QA efforts for SBA and EPA projects, delivering 100% on-time releases. Authored and maintained BRDs, test plans, scripts, PM plans, configuration management artifacts, wireframes, and status reports, improving documentation accuracy and reducing defects by 20%. Led requirements gathering sessions, client presentations, demos, and JAD sessions, accelerating stakeholder sign-off and reducing approval turnaround by 25%. Directed multi-faceted testing (functional, performance, UAT, integration, regression, smoke) and developed screen-casting materials, reducing UAT cycle time by 15%. Managed release processes for fixes and enhancements, cutting release turnaround by 20%. Drove CMMI compliance across engagements and supported corporate certification. Mapped business processes in Salesforce to support 10% pipeline growth. Ensured 508 accessibility compliance across releases and developed training materials to boost user adoption by 20%.
Education
Bachelor of Science at Full Sail University
January 11, 2030 - January 1, 2006Qualifications
Advanced Certified Scrum Master (A-CSM)
January 11, 2030 - January 23, 2026Certified Scrum Master (CSM)
January 11, 2030 - January 23, 2026Active Secret Clearance
January 11, 2030 - January 23, 2026Industry Experience
Government, Financial Services, Telecommunications, Healthcare, Life Sciences
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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