I am a Strategic Business Analyst and Advanced Certified Scrum Master (A-CSM) with a proven track record of leading cross-functional teams through the full Software Development Life Cycle (SDLC) across government, financial, telecommunications, and pharmaceutical industries. I specialize in requirements gathering and analysis, GAP and risk assessments, change and configuration management, and QA/UAT processes. I leverage Jira and Confluence to drive transparency, collaboration, and delivery discipline, coaching teams to deliver complex solutions on time and fostering a culture of continuous improvement and agile excellence.

Nahim Ahmed

I am a Strategic Business Analyst and Advanced Certified Scrum Master (A-CSM) with a proven track record of leading cross-functional teams through the full Software Development Life Cycle (SDLC) across government, financial, telecommunications, and pharmaceutical industries. I specialize in requirements gathering and analysis, GAP and risk assessments, change and configuration management, and QA/UAT processes. I leverage Jira and Confluence to drive transparency, collaboration, and delivery discipline, coaching teams to deliver complex solutions on time and fostering a culture of continuous improvement and agile excellence.

Available to hire

I am a Strategic Business Analyst and Advanced Certified Scrum Master (A-CSM) with a proven track record of leading cross-functional teams through the full Software Development Life Cycle (SDLC) across government, financial, telecommunications, and pharmaceutical industries. I specialize in requirements gathering and analysis, GAP and risk assessments, change and configuration management, and QA/UAT processes. I leverage Jira and Confluence to drive transparency, collaboration, and delivery discipline, coaching teams to deliver complex solutions on time and fostering a culture of continuous improvement and agile excellence.

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Work Experience

Integration Management Specialist III, Senior Consultant, Scrum Master at CGI Federal
November 1, 2019 - Present
Facilitated all Agile ceremonies (planning, daily stand-ups, reviews, retrospectives) and managed the product backlog with Product Owners, driving a 30% improvement in sprint predictability and velocity over 12 months. Created and maintained project documentation, improving stakeholder transparency and reducing approval turnaround by 20%. Achieved 95% on-time delivery across 10+ releases. Partnered with QA and Product Owners to validate deliverables through functional testing and acceptance criteria, reducing production defects by 15%. Led requirements elicitation sessions, documented acceptance criteria, and ensured 100% coverage of business-critical requirements. Conducted software demonstrations, gathering feedback to boost user satisfaction by 20%. Developed training materials and supported pilot users, improving adoption by 25%.
Senior Analyst at CompuGroup Consulting
September 1, 2018 - August 1, 2019
Managed project deliverables as Business Lead across multiple initiatives, achieving 100% on-time delivery for major milestones. Authored BRDs, test cases, and testing plans, improving documentation accuracy and reducing requirement-related defects by 20%. Facilitated customer-facing sessions (status meetings, demos, JAD sessions) resulting in a 15% reduction in requirement gaps and faster stakeholder sign-offs. Analyzed OSCAR Claims Web Application test results, reducing defect resolution time by 25%. Oversaw test cycles, achieving a 95% defect closure rate within SLA. Maintained zero critical defects in production releases and developed detailed functional test scripts with 100% coverage post-migration. Performed SQL-based database validation and mapped requirements to business scenarios to ensure full traceability and near-zero missed requirements. Led UAT planning and sign-off on first iteration.
Lead Business Analyst at Dakota Consulting
September 1, 2013 - September 1, 2017
Spearheaded Agile BA and QA efforts for SBA and EPA projects, delivering 100% on-time releases. Authored and maintained BRDs, test plans, scripts, PM plans, configuration management artifacts, wireframes, and status reports, improving documentation accuracy and reducing defects by 20%. Led requirements gathering sessions, client presentations, demos, and JAD sessions, accelerating stakeholder sign-off and reducing approval turnaround by 25%. Directed multi-faceted testing (functional, performance, UAT, integration, regression, smoke) and developed screen-casting materials, reducing UAT cycle time by 15%. Managed release processes for fixes and enhancements, cutting release turnaround by 20%. Drove CMMI compliance across engagements and supported corporate certification. Mapped business processes in Salesforce to support 10% pipeline growth. Ensured 508 accessibility compliance across releases and developed training materials to boost user adoption by 20%.

Education

Bachelor of Science at Full Sail University
January 11, 2030 - January 1, 2006

Qualifications

Advanced Certified Scrum Master (A-CSM)
January 11, 2030 - January 23, 2026
Certified Scrum Master (CSM)
January 11, 2030 - January 23, 2026
Active Secret Clearance
January 11, 2030 - January 23, 2026

Industry Experience

Government, Financial Services, Telecommunications, Healthcare, Life Sciences