Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I'm a product-focused professional with a talent for leading Agile initiatives, pricing and go-to-market strategies, and driving cross-functional collaboration to maximize project efficiency while maintaining quality and budget control. I'm adept at partnering with engineering and vendor teams to deliver customer value, analyze market trends, and craft data-driven strategies that grow adoption and satisfaction. I value clear communication, mentorship, and delivering delightful experiences for customers and stakeholders.…I'm a product-focused professional with a talent for leading Agile initiatives, pricing and go-to-market strategies, and driving cross-functional collaboration to maximize project efficiency while maintaining quality and budget control. I'm adept at partnering with engineering and vendor teams to deliver customer value, analyze market trends, and craft data-driven strategies that grow adoption and satisfaction. I value clear communication, mentorship, and delivering delightful experiences for customers and stakeholders.

Firas Jemai

Project Manager, Marketing Strategist, Brand Strategist, +2





I'm a product-focused professional with a talent for leading Agile initiatives, pricing and go-to-market strategies, and driving cross-functional collaboration to maximize project efficiency while maintaining quality and budget control. I'm adept at partnering with engineering and vendor teams to deliver customer value, analyze market trends, and craft data-driven strategies that grow adoption and satisfaction. I value clear communication, mentorship, and delivering delightful experiences for customers and stakeholders.…I'm a product-focused professional with a talent for leading Agile initiatives, pricing and go-to-market strategies, and driving cross-functional collaboration to maximize project efficiency while maintaining quality and budget control. I'm adept at partnering with engineering and vendor teams to deliver customer value, analyze market trends, and craft data-driven strategies that grow adoption and satisfaction. I value clear communication, mentorship, and delivering delightful experiences for customers and stakeholders.

Available to hire

I’m a product-focused professional with a talent for leading Agile initiatives, pricing and go-to-market strategies, and driving cross-functional collaboration to maximize project efficiency while maintaining quality and budget control.

I’m adept at partnering with engineering and vendor teams to deliver customer value, analyze market trends, and craft data-driven strategies that grow adoption and satisfaction. I value clear communication, mentorship, and delivering delightful experiences for customers and stakeholders.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Advanced

French

Advanced

Arabic

Advanced

Work Experience

Product Manager

September 1, 2022 - Present

Developed pricing strategies, penetrated new market segments through strategic marketing initiatives, conducted customer interviews and gathered requirements to inform product development decisions. Performed competitive analysis and identified key market trends to drive product improvements. Collaborated with engineering teams to prioritize and execute product feature enhancements. Partnered with third-party vendors and service providers to ensure product launch deadlines were met within budget. Communicated value and position to sales teams and developed tools to support selling processes.

Customer Success Manager at FGP Company

January 3, 2022 - August 20, 2022

First point of contact for customers, representing the brand and ensuring a positive customer experience. Provide professional and enthusiastic support to customers via inbound calls. Offer detailed product information, aiming to close sales and enhance customer satisfaction. Assist customers with delivery inquiries, including tracking shipments and resolving delivery-related issues. Deliver accurate and timely responses to customer inquiries to maintain high service standards. Maintain detailed records of all customer interactions and actions taken to ensure consistent and reliable service.

Product Manager at FGP Company

September 1, 2022 - Present

Product Manager responsible for shaping product strategy, prioritizing feature development, and aligning cross-functional teams. Led go-to-market activities, collaborated with engineering to prioritize features, and coordinated with vendors to meet launch deadlines. Engaged with stakeholders to ensure product quality while respecting budget constraints.