Available to hire
I’m a reliable, customer-focused professional with over 18 years of experience in customer service, cash handling, and phone-based support. I communicate clearly, resolve customer concerns, and work well independently, which makes me a good fit for remote and online customer service roles.
I thrive in fast-paced environments, bring strong multitasking and attention to detail, and stay calm and professional under pressure. I’m excited to contribute to a remote, part-time customer service team and continue delivering excellent service.
Language
English
Fluent
Work Experience
Cashier / Supervisor at Cascades Casino
June 1, 2006 - PresentDelivered consistent, high-quality customer service in a fast-paced environment. Handled cash transactions accurately while following strict compliance procedures. Assisted customers with inquiries, issues, and general support. Supported supervisory duties including training new staff and overseeing shifts. Maintained professionalism under pressure and during high-volume periods.
Directory Assistant Agent (Call Center) at Excel Services
June 1, 2002 - January 1, 2006Assisted callers by providing accurate directory and information services. Handled a high volume of incoming calls with speed and accuracy. Maintained a professional and courteous phone manner at all times. Followed scripts, procedures, and quality standards.
Education
Qualifications
High School Diploma (or equivalent)
January 11, 2030 - January 25, 2026Community Support Worker Certificate
January 11, 2030 - January 25, 2026Early Childhood Education Assistant (ECEA) Certificate
January 11, 2030 - January 25, 2026Industry Experience
Retail, Professional Services, Other
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