Available to hire
Hi, I’m Phillip Shoga. I’m a Project Manager, Scrum Master, and Delivery Lead with 10 years of experience delivering complex technology, data, and AI-enabled initiatives. I guide end-to-end delivery across multiple agile teams, translating business priorities into actionable plans and driving successful releases.
I’m passionate about stakeholder engagement, risk management, budgeting, and post-go-live optimization. I coach teams in Agile and SAFe, collaborate with product, engineering, and analytics to maximize value, and keep delivery transparent with Jira, Confluence, and other modern tools.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Project Manager / Scrum Master at Rogers Communications
February 1, 2020 - PresentLed end-to-end delivery of technology and data-driven initiatives across multiple Agile teams. Developed and executed integrated delivery plans, aligning scope, resources, and dependencies with business priorities to ensure planning-to-release execution. Managed planning and execution of AI/analytics features, including data pipelines, reporting, and automation use cases. Identified risks early and implemented mitigation strategies to prevent schedule impacts. Owned delivery roadmaps and sprint plans, with financial tracking to ensure on-time, on-budget delivery. Coordinated ML and GenAI workflows among data engineers, architects, and business stakeholders. Facilitated Scrum ceremonies for multiple teams and coached teams in Agile practices and SAFe. Collaborated with Product Owners to maintain well-defined, prioritized backlogs. Provided executive-level status reporting using Jira/Confluence and other delivery tools. Educated teams on best practices like TDD and automated testing to i
Project Manager / Scrum Master at Citibank
February 1, 2015 - January 1, 2020Managed development and launch of a new customer-facing banking platform, elevating user experience and security. Created detailed project charters, defined scope, timelines, and stakeholder responsibilities. Built and maintained comprehensive project plans and roadmaps, with financial reporting to ensure cost control. Facilitated Scrum ceremonies and mentored teams on Agile best practices. Defined and managed backlog grooming and sprint planning, translating complex business requirements into scalable features. Partnered with business teams and architects to ensure alignment and technical feasibility. Implemented budget management strategies and cross-functional collaboration across IT and compliance. Oversaw end-to-end SDLC from requirements through deployment and maintenance. Conducted risk assessments to address dependencies and regulatory requirements. Led vendor evaluations and procurement processes to secure best-fit technology solutions. Provided regular stakeholder communicati
Education
Qualifications
Master of Business Administration (MBA)
January 11, 2030 - January 25, 2026Bachelor of Science: Economics
January 11, 2030 - January 25, 2026Project Management Professional (PMP)
January 11, 2030 - January 25, 2026Certified Scrum Master (CSM)
January 11, 2030 - January 25, 2026SAFe 6 Agilist
January 11, 2030 - January 25, 2026SAFe Scrum Master
January 11, 2030 - January 25, 2026SAFe Product Management / Product Owner
January 11, 2030 - January 25, 2026SAFe Release Train Engineer (RTE)
January 11, 2030 - January 25, 2026Industry Experience
Telecommunications, Financial Services, Professional Services, Software & Internet, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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