I am a multilingual content manager, business analyst, and translator with over seven years of experience across content strategy, digital learning, teaching, and multilingual communication. I specialize in managing end-to-end content operations, designing competency frameworks, and leading AI-assisted workflows for international organizations. I bring analytical, pedagogical, and linguistic expertise to support operational excellence, content quality, and user-focused solutions. I thrive in corporate, educational, and digital-learning environments, delivering structured, high-impact content and data-driven improvements. I am committed to continuous learning, collaborative problem solving, and creating value for clients and learners through clear communication and strategic thinking.

Feryel Ouerghi

I am a multilingual content manager, business analyst, and translator with over seven years of experience across content strategy, digital learning, teaching, and multilingual communication. I specialize in managing end-to-end content operations, designing competency frameworks, and leading AI-assisted workflows for international organizations. I bring analytical, pedagogical, and linguistic expertise to support operational excellence, content quality, and user-focused solutions. I thrive in corporate, educational, and digital-learning environments, delivering structured, high-impact content and data-driven improvements. I am committed to continuous learning, collaborative problem solving, and creating value for clients and learners through clear communication and strategic thinking.

Available to hire

I am a multilingual content manager, business analyst, and translator with over seven years of experience across content strategy, digital learning, teaching, and multilingual communication. I specialize in managing end-to-end content operations, designing competency frameworks, and leading AI-assisted workflows for international organizations. I bring analytical, pedagogical, and linguistic expertise to support operational excellence, content quality, and user-focused solutions.

I thrive in corporate, educational, and digital-learning environments, delivering structured, high-impact content and data-driven improvements. I am committed to continuous learning, collaborative problem solving, and creating value for clients and learners through clear communication and strategic thinking.

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Language

Arabic
Fluent
English
Fluent
French
Advanced

Work Experience

Content Manager & Business Analyst at CAREERBOOSTS (INTELLIGENCE DOMAIN LLC) – CANADA (REMOTE FOR CANADA), TUNISIA
September 1, 2024 - Present
Managing the full content lifecycle for the career-development platform; leading cross-functional projects and coordinating workflows between content, product, and operations teams. Designing competency frameworks, assessment models, and structured learning content using AI-assisted processes. Analyzing complex workflows, identifying inefficiencies, and implementing data-driven improvements. Translating and localizing multilingual content (EN–FR–AR) for technical and business contexts. Providing strategic recommendations and tailored learning paths for enterprise clients (PwC, Accenture, KPMG, SNB, GIB...). Delivered content for 19+ projects including translation, reporting, assessments, and full Individual Development Plans.
Senior Content Translator & Analyst at CAREERBOOSTS (INTELLIGENCE DOMAIN LLC) – CANADA (REMOTE FOR CANADA), TUNISIA
October 1, 2023 - August 1, 2024
Translating and localizing content across corporate, technical, and academic fields (EN–FR–AR). Conducting terminology research, ensuring linguistic accuracy across content types. Supporting content structuring, tagging, and metadata optimization for digital products. Building assessment content and worksheets aligned with international competency standards. Performing quality assurance on translations and AI-generated outputs. Collaborating with product teams to optimize user experience and platform content organization.
English Language Trainer at GOOD LIFE ONLINE TRAINING – FRANCE (ONLINE TEACHING), TUNISIA
June 1, 2022 - December 1, 2023
Delivering interactive English training sessions to adult learners at various proficiency levels. Creating structured lesson plans and selecting multimedia resources to enhance learning. Assessing student progress and providing tailored feedback for improvement. Designing placement tests and course progression evaluations. Implementing digital teaching tools to increase learner engagement and aligning with CEFR standards.
Sales Manager at TECHNOLEADER – ARIANA, TUNISIA
January 1, 2022 - March 1, 2023
Managing daily commercial operations, sales pipeline, and client communications. Preparing commercial offers and service proposals, and following up documentation. Coordinating between departments to ensure smooth workflows and operational efficiency. Maintaining accurate documentation, client files, and administrative reports. Developing strategies to improve customer satisfaction and retention.
English Instructor at YES YOU CAN TRAINING CENTER – TUNIS, TUNISIA
December 1, 2021 - December 1, 2022
Delivering General English courses for beginner to intermediate levels. Developing course materials, worksheets, and assessments. Adapting teaching methodologies to meet individual learner needs. Encouraging interactive participation and communicative practice. Monitoring learner progress and providing feedback for improvement.
Online English Instructor at ACADÉMIE ELAB – MONTRÉAL (REMOTE), CANADA
September 1, 2021 - June 1, 2022
Teaching online English classes via Zoom and Google Meet for international learners. Designing structured syllabi and interactive exercises to improve comprehension. Maintaining confidentiality while ensuring delivery aligned with academic standards. Preparing weekly course materials and supporting learners in grammar, vocabulary, and communication. Monitoring attendance and performance.
English Teacher at OXFORD TRAINING CENTER – TUNIS, TUNISIA
August 1, 2020 - June 1, 2022
Developing and delivering lesson plans, visual aids, and assessment materials. Designing engaging activities to enhance language acquisition and student participation. Conducting student evaluations and providing individualized feedback. Participating in pedagogical meetings and peer observations to improve teaching practices. Collaborating with colleagues to adapt curricula and integrate digital learning tools. Supporting multilingual content development and translation efforts for teaching materials.
Teaching Assistant (English) / Transport Department Monitor at AMERICAN COOPERATIVE SCHOOL OF TUNIS (ACST) – TUNIS, TUNISIA
August 1, 2019 - June 1, 2021
Assisting teachers in delivering grammar, writing, and linguistics lessons. Creating assessments and worksheets, and providing one-to-one academic support. Supporting project-based learning and classroom activities. Monitoring school transport operations and ensuring student safety. Coordinating logistics between staff, students, and transport services.
Translator & Administrative Assistant at CARTHAGE LOISIRS (THE HILLS) – CARTHAGE, TUNISIA
September 1, 2017 - August 1, 2019
Translating contracts, reports, brochures, and internal documents (EN–FR–AR). Preparing administrative files, correspondence, and office documentation. Managing internal and external communication channels. Supporting social media content, scheduling, and performance analysis. Assisting event organization and administrative coordination. Maintaining databases, filing systems, and internal records.

Education

Master’s Degree in Translation and Interpretation (EN –FR –AR) at Faculty of Letters, Arts and Humanities of Manouba (FLAHM)
January 1, 2017 - January 1, 2021
Bachelor’s Degree in English Civilization and Literature at Faculty of Humanities and Social Sciences of Tunis (FSHST)
January 1, 2013 - January 1, 2017

Qualifications

EF Standard English Test (EF SET) – C2 Proficient (88/100)
November 26, 2025 - January 25, 2026
IELTS General Training – Overall Band 6.5
June 13, 2024 - January 25, 2026
Coursera Project Network – Business Analysis & Process Management
June 17, 2025 - January 25, 2026
SmartCat CAT Tool – Advanced Training
January 11, 2030 - January 25, 2026

Industry Experience

Media & Entertainment, Education, Professional Services, Software & Internet, Telecommunications

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