Available to hire
Hi, I’m Shivani Cheeti. I’m a results-driven Virtual Assistant and Digital Marketing professional with 2+ years of experience in technical support, content marketing, and social media management. I thrive on turning ideas into organized, efficient workflows and engaging brand stories across platforms.
I enjoy leveraging AI-powered tools, project management platforms, and marketing automation to drive efficiency and audience engagement. I’m currently expanding my expertise with certifications in Startup Generalist, AI for Business Growth, and continuous hands-on projects.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Telugu
Intermediate
Hindi
Intermediate
Work Experience
Digital Marketing Apprentice at Quark Booker
October 1, 2025 - PresentLed multi-platform marketing operations, delegated tasks in ClickUp, oversaw content production and campaign planning across Instagram, Pinterest, and YouTube; created SEO-optimized content and visuals; collaborated on strategy and tracked engagement metrics for optimization.
Freelance Virtual Assistant & Content Creator at Self-Employed
April 1, 2025 - PresentProvided comprehensive virtual assistant services to travel influencer clients, managing social media presence and content strategy; produced calendars, captions, posts, and branded assets using Canva Pro; supported scheduling and client communications.
Sales Associate at Market Street
February 1, 2024 - May 31, 2024Delivered exceptional customer service in a fast-paced retail environment; processed POS transactions accurately; managed inventory replenishment and merchandising; resolved customer inquiries and maintained store standards.
Sales Team Member at Party City
October 1, 2023 - January 31, 2024Supported seasonal sales operations; assisted customers with product selection, event planning recommendations, and store displays; handled refunds and returns with professionalism.
Support Engineer at Atos Syntel
December 1, 2019 - March 1, 2021Provided tier 1–2 technical support for enterprise clients; documented procedures; resolved hardware and software issues across Windows, Linux, and networks; maintained ticketing systems and SLA adherence; mentored new teammates.
Education
Bachelor of Technology in Computer Science at Jawaharlal Nehru Technological University Hyderabad (JNTUH), India
January 11, 2030 - January 1, 2019Qualifications
Startup Generalist Certification
April 1, 2025 - January 25, 2026Virtual Assistant Professional Training Using AI for Business Growth – Advanced Training Program
April 1, 2025 - January 25, 2026Industry Experience
Retail, Software & Internet, Media & Entertainment, Education, Professional Services
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