Designed and developed a cross-platform mobile application for managing shipment bookings, service requests, and real-time delivery tracking. Built secure backend services using Node.js and Python to handle user authentication, shipment lifecycle management, and transaction processing. Integrated real-time tracking APIs enabling live shipment status updates and automated notifications to users. Developed intuitive mobile interfaces for booking shipments, managing orders, processing payments, and viewing tracking history. Implemented JWT-based authentication and encrypted data communication to ensure secure transactions and user data privacy. Optimized backend APIs and mobile performance to support high traffic and real-time data updates. Collaborated with product owners and logistics teams to prioritize features and deliver scalable solutions. Performed extensive testing and debugging across mobile platforms to ensure reliability and smooth user experience. Deployed and monitored apps

Systems Engineer at SafeWay

August 1, 2021 - November 1, 2022

Designed and developed cross-platform mobile solutions for shipment scheduling, delivery tracking, and customer order management. Implemented backend microservices supporting shipment processing, inventory updates, and real-time tracking workflows. Integrated third-party courier and tracking APIs to provide live location updates and delivery notifications. Designed responsive and user-friendly mobile interfaces improving customer engagement and operational efficiency. Built secure payment processing modules for shipment bookings and service transactions. Implemented role-based access controls for customers, operations staff, and administrators. Enhanced backend performance through optimized database queries and API caching strategies. Conducted end-to-end testing of mobile apps and backend services to ensure system stability. Worked closely with business teams to translate logistics requirements into technical solutions. Supported production deployments and resolved performance and int

Systems Engineer at USA Bank

April 1, 2019 - June 1, 2021

Developed secure cross-platform mobile features for real-time service requests, tracking workflows, and user notifications. Built backend APIs enabling real-time data synchronization between mobile apps and enterprise systems. Implemented event-driven architectures using Web Sockets for instant updates and alerts. Ensured application security through encrypted communications, authentication controls, and compliance standards. Designed scalable microservices supporting high transaction volumes and real-time data flows. Collaborated with cross-functional teams to enhance mobile user experiences and backend reliability. Performed performance tuning to improve response times and mobile application responsiveness. Automated deployment pipelines to streamline releases and maintain system stability. Mentored junior technicians and assisted with operational training. Maintained production logs, documentation, and system performance reports.